Phoenix, Arizona Hvac Contractor Guide
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Adams Refrigeration Phoenix

Updated 2026-08-04 · 3,430 reviewed · 448 listed · Scored from 147 Google reviews · How we rank ›

4.6(147) 84 composite score See reviews on Google ✓ Google-verified
AC Repair & InstallationHeating & Furnace ServicesDuct Cleaning & RepairIndoor Air QualityCommercial HVACMaintenance Plans & Tune-Ups
Adams Refrigeration Phoenix
Services
AC Repair & Installation, Heating & Furnace Services, Duct Cleaning & Repair
Reviews
147

What recent reviews say

Reviewers consistently praise Ethan Madrid and other named technicians for professionalism, transparency, and thorough work. Customers report fast response, clear explanations, and respect for their homes. One complaint stands out: a reviewer was charged $124.99 for arrival and diagnostic fees without maintenance being completed, and the technician arrived unprepared.

Adams Refrigeration serves both single-family and rental properties with AC installations, repairs, and seasonal tune-ups. Their Carrier partnership and included maintenance plans appeal to long-term customers. Most praise hinges on individual technician quality and fair pricing, though inconsistency in service delivery warrants caution.

Praised for
  • experienced technician Ethan Madrid
  • responsive to call-backs and scheduling
  • fair and transparent pricing
  • thorough inspections and maintenance
  • professional, courteous staff
Watch-outs
  • arrival and diagnostic fees charged despite no work performed
  • tech arrived without equipment
punctualfair-pricingskilled-techniciansclean-workresponsivehonest-diagnosisfriendly-staffquality-installation
Best for: Homeowners and landlords wanting long-term service relationships with named technicians.
Think twice if: Experiences with uncalled fees and unprepared technicians suggest asking upfront about all charges and confirming the tech arrives with tools.

Strengths

  • Carrier Factory Authorized Dealer with 2022 President's Award
  • Named technicians with strong customer loyalty
  • Transparent pricing and warranty terms
  • Included maintenance in equipment packages

Worth knowing

  • Technician Ethan Madrid named in multiple reviews as thorough and professional
  • Technician Kirby praised for professionalism and communication
  • Technician Jeremy Stevens noted for responsiveness and meticulous work
  • Carrier 5-ton infinity unit customers report 22 SEER rating halved electric bills
  • Staff member Rex answers calls directly without transfers
  • 10-year warranty covering all labor and parts mentioned in one review
  • 20-point AC inspection offered
  • Included twice-yearly maintenance in equipment purchase packages

What reviews say by service

AC Repair & Installation
Fast diagnosis and repair; Carrier units praised for efficiency and included maintenance
Heating & Furnace Services
Included in twice-yearly seasonal maintenance; Gas Heating Installation offered
Maintenance Plans & Tune-Ups
Customers value included maintenance in equipment purchase and seasonal tune-up programs
Commercial HVAC
Landlords with multiple rental units report reliable service and fair pricing over years

How it compares

  • Rated 4.6 against a 4.7 average across the 391 ac repair & installation businesses listed here.
  • Has more Google reviews than 72% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 74
Review volume 94
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
128
4
3
3
2
2
3
1
11

Common questions

Do you offer maintenance plans?
Yes. Included maintenance (twice-yearly visits) is bundled with equipment purchases. Seasonal inspections are also available separately.
What is the warranty on a new AC unit?
One reviewer mentions a 10-year warranty covering all labor and parts, though warranty terms should be confirmed at purchase.
Do you charge an arrival or diagnostic fee?
One review reports being charged $124.99 for arrival and diagnostic fees without maintenance being performed. Confirm all charges upfront before the technician arrives.

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Last updated 2026-08-04