Phoenix, Arizona Hvac Contractor Guide
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Adams Refrigeration Phoenix

Updated 2026-09-04 · 3,826 reviewed · 517 listed · Scored from 152 Google reviews · How we rank ›

4.6(152) 83 composite score See reviews on Google ✓ Google-verified
AC Repair & InstallationDuct Cleaning & RepairCommercial HVACIndoor Air QualityHeating & Furnace ServicesMaintenance Plans & Tune-Ups
Adams Refrigeration Phoenix
Location
Maryvale Village, Phoenix
Services
AC Repair & Installation, Duct Cleaning & Repair, Commercial HVAC
Reviews
152
Ranking
#158 in AC Repair & Installation
Best for
Homeowners seeking long-term relationships with a responsive contractor who explains work clearly.

Business data from Google Business Profile, checked 2026-09-04. Facts from the business's own website were fetched 2026-08-04.

What do customers say?

Reviewers consistently praise Adams for sending qualified technicians on time, with experienced staff members like Ethan Madrid earning repeated mentions for explaining work clearly and treating homes respectfully. Many customers report 15+ years of service from the same company, citing transparent pricing and fair diagnosis as reasons they stay.

One recent complaint flagged an arrival fee and diagnosis charge for seasonal maintenance that wasn't performed, though the broader pattern shows strong satisfaction with their diagnostic accuracy and maintenance offerings. The company states it has been operating since 1947 and holds Carrier Factory Authorized Dealer status with a 2022 President's Award.

Praised for
  • punctual and reliable
  • technician expertise and communication
  • fair and transparent pricing
  • professional and respectful service
  • long-term customer loyalty
Watch-outs
  • unexpected fees and charges
  • technician arrived unprepared
  • service not completed as promised
punctualskilled-techniciansfair-pricingresponsivehonest-diagnosisclean-workfriendly-staffquality-installation
Best for: Homeowners seeking long-term relationships with a responsive contractor who explains work clearly.
Think twice if: Ask upfront about all fees; one customer was charged an arrival fee and diagnosis charge when no maintenance was actually performed.

What stands out?

  • Carrier Factory Authorized Dealer with 2022 President's Award
  • Ethan Madrid and team known for transparent communication
  • Long-term customer base with 15+ year relationships
  • On-time arrivals with prepared technicians

Worth knowing

  • Technician Ethan Madrid named multiple times for professionalism and thorough inspections
  • 20-point AC inspection offered
  • 10-year warranty on units
  • Called ahead to confirm arrival times and sometimes arrived earlier than scheduled
  • Regular maintenance membership deals available (not pushy)

What reviews say by service

AC Repair & Installation
Ethan Madrid and team earn repeated praise for fast, professional AC installations and repairs, with units kept cold quickly.
Heating & Furnace Services
Website lists furnace and heating installation and repair; reviews do not detail this service specifically.
Maintenance Plans & Tune-Ups
Customers value the 20-point inspection and maintenance memberships; one complaint involved unexpected fees during a seasonal maintenance call.
Duct Cleaning & Repair
Website lists air duct replacement; one review mentions coil cleaning as part of maintenance.
Indoor Air Quality
Website lists service; reviews include mention of technician advising on filter types.
Commercial HVAC
No clear evidence in reviews; website lists service.

How it compares

  • Rated 4.6 against a 4.69 average across the 457 ac repair & installation businesses listed here.
  • Has more Google reviews than 75% of the businesses in this directory.

How the score was calculated

Ranking Method
Star rating 74
Review volume 95
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
133
4
3
3
2
2
3
1
11

Frequently asked questions

Do you offer emergency service?
Yes. A reviewer specifically thanked the team for emergency service and after-hours response.
What happens if my new AC unit fails shortly after installation?
New units come with a 10-year warranty covering all labor and parts, per one reviewer's experience.
Will the technician arrive on time?
Multiple reviewers report on-time or early arrivals, with the technician phoning ahead to confirm.

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Last updated 2026-09-04