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Sun Devil Heating and Cooling

Updated 2026-09-04 · 3,826 reviewed · 517 listed · Scored from 257 Google reviews · How we rank ›

4.8(257) 87 composite score See reviews on Google ✓ Google-verified
AC Repair & InstallationCommercial HVACIndoor Air QualityHeating & Furnace ServicesMaintenance Plans & Tune-Ups
Sun Devil Heating and Cooling
Location
Maryvale Village, Phoenix
Services
AC Repair & Installation, Commercial HVAC, Indoor Air Quality
Reviews
257
Ranking
#112 in AC Repair & Installation
Best for
homeowners needing rapid AC or heating repair with straightforward diagnosis

Business data from Google Business Profile, checked 2026-09-04. Facts from the business's own website were fetched 2026-08-04.

What do customers say?

Reviewers consistently report same-day or next-morning dispatch, with named technicians like Kevin, Luis, and Frank earning praise for professionalism and problem-solving. The owner Gerardo is credited with setting a customer-first tone. One install job went badly wrong, leading to ceiling damage, repeated breakdowns, and expensive repairs; another caller reported a rude phone interaction. The pattern favors repair calls and second opinions over new installations, though most recent feedback is strongly positive.

Sun Devil operates across Phoenix and the metro area from Maryvale Village, targeting both residential and commercial clients. Their website lists York, Trane, and Heil contractor awards and claims BBB A+ rating with zero ROC complaints. Response times appear to be their strongest calling card, particularly for emergency weekend calls.

Praised for
  • fast response and same-day service
  • honest diagnosis and integrity
  • skilled technicians by name
  • owner-led customer focus
Watch-outs
  • poor installation quality and shortcuts
  • rude phone communication
fast-responsepunctualhonest-diagnosisskilled-techniciansfriendly-staffresponsiveclean-work
Best for: homeowners needing rapid AC or heating repair with straightforward diagnosis
Think twice if: new AC installations have shown poor workmanship; rude phone responses reported in isolated cases

What stands out?

  • same-day or next-morning dispatch
  • honest second-opinion diagnoses
  • named technicians praised individually
  • owner actively directs service quality

Worth knowing

  • Owner Gerardo directs service quality and customer interactions
  • Technicians named in reviews: Kevin, Luis, Frank, all praised for professionalism
  • Second opinion on compressor replacement avoided unnecessary $1000+ expense for one customer
  • Poor Trane install in one case led to ceiling damage, repeated breakdowns, $650 corrective repair
  • Same-day dispatch on emergency Friday evening call in August

What reviews say by service

AC Repair & Installation
Repair calls highly praised for speed and honesty; one installation job resulted in ceiling damage, repeated failures, and expensive remedial work
24/7 Emergency HVAC
Friday evening and weekend emergency calls dispatched within hours; one weekend call resolved within 10 minutes of technician arrival
Heating & Furnace Services
Praised for prompt and professional repair; limited detail in reviews
Maintenance Plans & Tune-Ups
Mentioned as available; limited review evidence on quality or uptake

How it compares

  • Rated 4.8 against a 4.69 average across the 457 ac repair & installation businesses listed here.
  • Has more Google reviews than 82% of the businesses in this directory.

How the score was calculated

Ranking Method
Star rating 86
Review volume 100
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

Rating breakdown

5
240
4
5
3
1
2
2
1
9

Frequently asked questions

Can Sun Devil come out the same day or next morning if my AC breaks down?
Yes. Reviewers report same-day dispatch for evening calls and next-morning arrival for next-day requests. One Friday evening August call got early-morning service.
Will they give me a second opinion before I replace my AC compressor?
Yes. One reviewer called for a second opinion after another company advised compressor replacement; Sun Devil diagnosed a bad capacitor instead, fixing it in minutes for far less cost.
Who is the owner and is he involved in my service?
Owner Gerardo is mentioned by name as actively involved in customer satisfaction and staff direction. Technicians who visit are named (Kevin, Luis, Frank, among others) and praised individually in reviews.
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Last updated 2026-09-04