Business data from Google Business Profile, checked 2026-09-04. Facts from the business's own website were fetched 2026-09-04.
One reviewer praised Richie's team as dependable, reliable, and knowledgeable. Review evidence is limited to a single five-star account.
Based on limited recent reviews, so treat this as low-confidence.
Older reviews praise individual technicians (Rob, Robert, Anselmo) for professionalism and responsiveness. Serious complaints from 6-11 years ago describe poor AC unit selection, installation damage, and a defunct service department that left customers without recourse after purchasing service contracts.
Most people experience friendly, knowledgeable technicians who arrive promptly and explain their work clearly. Several name-check staff like Vazquez-Urquia, Zack, Ethan, and Oscar for professionalism. A few report surprise charges without upfront quotes and frustration with follow-up on paperwork or backorders; one customer switched providers after an unagreed $344 condensate service bill. Parker & Sons handles AC, heating, and maintenance across residential and commercial settings, with standout emergency Saturday response. Service areas include Phoenix and Tucson. Their website claims nearly 50 years of operation, BBB A rating, and multiple certifications.
Most reviewers praise the crew for reliability, speed, and courteous service, with one standout account of emergency water tower equipment delivered and operational the same day. Two isolated complaints mention management credibility and high pricing, but these are outweighed by consistent five-star feedback over many years.
Last updated 2026-09-04