Business data from Google Business Profile, checked 2026-09-04. Facts from the business's own website were fetched 2026-08-04.
Older reviews praise individual technicians (Rob, Robert, Anselmo) for professionalism and responsiveness. Serious complaints from 6-11 years ago describe poor AC unit selection, installation damage, and a defunct service department that left customers without recourse after purchasing service contracts.
Based on limited recent reviews, so treat this as low-confidence.
Recent shift: Most recent review (1 star) is 2 years old and mentions non-functional phone line. Older complaints (6-11 years ago) describe systemic installation and service issues; more recent five-star reviews are sparse, making current service quality unclear.
Most reviewers praise the crew for reliability, speed, and courteous service, with one standout account of emergency water tower equipment delivered and operational the same day. Two isolated complaints mention management credibility and high pricing, but these are outweighed by consistent five-star feedback over many years.
Same-day service and technicians who explain every step keep most reviewers satisfied. Named staff like Chase, Jason, and Ricardo earn praise for professionalism and persistence. However, a minority report premature AC failures and frustration with customer service; one reviewer spent $14,000 on a system that required eight service requests within a year.
One reviewer praised Richie's team as dependable, reliable, and knowledgeable. Review evidence is limited to a single five-star account.
Last updated 2026-09-04