Business data from Google Business Profile, checked 2026-09-04. Facts from the business's own website were fetched 2026-08-04.
Reviewers consistently report arriving technicians within short timeframes and describe staff as knowledgeable, personable, and efficient. Named technicians like Nate, Justin, and Corey get repeated praise for professionalism and follow-up. Customers highlight 30-day service warranty, honest pricing, and willingness to work evenings and weekends without charging extra for emergency calls.
The business names individual team members frequently in reviews, suggesting consistent staff retention. Multiple customers note they were serviced after waiting fruitlessly with competitors. Work ranges from emergency drain clearing to ongoing plumbing and HVAC projects, with several reviewers pledging repeat business or recommending to others.
Matt and his team earn consistent praise for fair pricing, transparent explanations, and reliable follow-up-qualities rare enough that a realtor now refers them regularly to clients who expect honesty over upsells.
PlumbSmart consistently delivers fast appointments and dependable work. Technicians like Matthew, Chase, and Keith explain repairs clearly and finish on time. One customer got Monday-morning scheduling despite a tight Wednesday deadline. Pricing meets expectations and membership adds value, though credit card fees and limited cash handling frustrated one long-term member who expected fee waivers.
Five Star Air earns 4.9 stars on a strong mix of five-star praise. Technicians like Emilio, Chuck, Tim, and Luis deliver fast service and clear explanations. One reviewer reported being overcharged and pressured to replace a part at triple the market price, but this stands apart from the wider pattern of honest diagnosis and maintenance plan sign-ups.
Last updated 2026-09-04