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PlumbSmart Plumbing Heating and Air

Updated 2026-09-04 · 3,826 reviewed · 517 listed · Scored from 352 Google reviews · How we rank ›

4.9(352) 90 composite score See reviews on Google ✓ Google-verified Publishes prices
AC Repair & InstallationMaintenance Plans & Tune-UpsHeating & Furnace ServicesIndoor Air Quality24/7 Emergency HVACCommercial HVAC
PlumbSmart Plumbing Heating and Air
Location
Deer Valley, Phoenix
Services
AC Repair & Installation, Maintenance Plans & Tune-Ups, Heating & Furnace Services
Reviews
352
Ranking
#44 in AC Repair & Installation
Best for
homeowners needing fast, urgent AC and heating fixes with reliable communication

Business data from Google Business Profile, checked 2026-09-04. Facts from the business's own website were fetched 2026-08-04.

What do customers say?

PlumbSmart consistently delivers fast appointments and dependable work. Technicians like Matthew, Chase, and Keith explain repairs clearly and finish on time. One customer got Monday-morning scheduling despite a tight Wednesday deadline. Pricing meets expectations and membership adds value, though credit card fees and limited cash handling frustrated one long-term member who expected fee waivers.

Praised for
  • quick response and scheduling
  • professional and friendly technicians
  • clear explanations and clean work
  • fair pricing
  • excellent communication
Watch-outs
  • credit card fees charged despite membership
  • lack of cash change on site
punctualfair-pricingskilled-techniciansclean-workresponsivefriendly-stafflicensed-professionalhonest-diagnosis
Best for: homeowners needing fast, urgent AC and heating fixes with reliable communication
Think twice if: you plan to pay by credit card; verify membership fee policies beforehand

What stands out?

  • same-day or next-day scheduling
  • NATE-certified technicians
  • clear communication about repairs
  • membership plans available

Worth knowing

  • Named technicians praised: Matthew, Chase, Keith, Francisco, Geno, Scott, Alec
  • SMART Tune Up maintenance plan offered at $129
  • Same-day or next-day appointments consistently available
  • Membership program (fee structure unclear from reviews)
  • ROC licenses 223709, 289252, 301084

What reviews say by service

AC Repair & Installation
Multiple same-day or next-day fixes completed cleanly; new system installations praised
Heating & Furnace Services
Hot water and heating repairs resolved quickly with clear technician explanations
Maintenance Plans & Tune-Ups
Twice-yearly AC service and tune-ups checked thoroughly; one annual checkup found no issues
24/7 Emergency HVAC
Customer secured Monday-morning appointment for urgent Monday-afternoon issue before Wednesday travel
Commercial HVAC
No specific commercial HVAC reviews provided; service listed on website
Indoor Air Quality
RO filter replacements completed with praise for technician work

How it compares

  • Rated 4.9 against a 4.69 average across the 457 ac repair & installation businesses listed here.
  • Has more Google reviews than 84% of the businesses in this directory.

How the score was calculated

Ranking Method
Star rating 92
Review volume 100
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
341
4
6
3
0
2
4
1
1

Frequently asked questions

How quickly can you schedule an appointment?
Same-day or next-day appointments are typical; one customer scheduled 8 AM the day after a Monday afternoon call.
Are your technicians certified?
Yes. PlumbSmart states NATE-certified technicians and holds ROC licenses 223709, 289252, and 301084.
Do you offer maintenance plans?
Yes. The SMART Tune Up costs $129. Many customers use the service twice yearly for AC checkups.
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Last updated 2026-09-04