Business data from Google Business Profile, checked 2026-09-04. Facts from the business's own website were fetched 2026-08-04.
Technicians arrive on time and walk customers through what they find without pushing unnecessary upgrades. Named staff like Robert Patrick, Adam, Richard, and Luis earn repeated praise for knowledge and clear communication. Maintenance plan customers report seamless annual visits. Two recent complaints stand out: one customer's AC drainage tube stayed clogged after service, and another's custom shower rough-in missed design specs even after an owner visited to address it. The drainage issue went unresolved; the plumbing customer felt management should have corrected it but did not.
Overall trust runs high across HVAC tune-ups, repairs, and duct cleaning. Reviewers consistently note they were given options rather than sold. The company draws strength from experienced field staff and straightforward communication. Those with maintenance agreements report reliable, no-charge annual service from familiar technicians.
IMCOR handles emergency commercial HVAC work with speed and solid technical skill, earning steady praise from facility managers for system recovery. A pattern of aggressive driving complaints from staff members undercuts the operational reputation, though most reviews focus on job quality rather than customer-facing service standards.
Most customers praise Supreme Comfort for answering calls and showing up fast, even on weekends and holidays. Technicians like Emilio, Luis, Isaac, Jose, Dean, and Eduardo explain problems clearly and finish jobs clean. One major complaint: a $30k system replacement led to ongoing issues over a year, with poor communication when late or absent, though the company sent management out to address it. The business handles everything from simple repairs to full system replacements and indoor air quality work. Pricing on basic services is transparent (tune-ups $35, diagnostics $49), but refrigerant costs and large install prices can exceed what some customers expect. Work quality varies: most jobs finish on time and tidy, but complex replacements sometimes need follow-up visits.
Both reviewers praise clean execution on AC repairs and replacements, with staff explaining choices and handling jobs end-to-end. Work is competent, pricing transparent, and response times quick.
Last updated 2026-09-04