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Supreme Comfort LLC

Updated 2026-09-04 · 3,826 reviewed · 517 listed · Scored from 242 Google reviews · How we rank ›

4.9(242) 88 composite score See reviews on Google ✓ Google-verified Publishes prices
AC Repair & InstallationDuct Cleaning & RepairCommercial HVACIndoor Air QualityHeating & Furnace ServicesMaintenance Plans & Tune-Ups
Supreme Comfort LLC
Location
El Molino Place, Phoenix
Services
AC Repair & Installation, Duct Cleaning & Repair, Commercial HVAC
Reviews
242
Ranking
#105 in AC Repair & Installation
Best for
Homeowners and landlords needing reliable repair or replacement on short notice, especially if they value transparent communication.

Business data from Google Business Profile, checked 2026-09-04. Facts from the business's own website were fetched 2026-09-04.

What do customers say?

Most customers praise Supreme Comfort for answering calls and showing up fast, even on weekends and holidays. Technicians like Emilio, Luis, Isaac, Jose, Dean, and Eduardo explain problems clearly and finish jobs clean. One major complaint: a $30k system replacement led to ongoing issues over a year, with poor communication when late or absent, though the company sent management out to address it.

The business handles everything from simple repairs to full system replacements and indoor air quality work. Pricing on basic services is transparent (tune-ups $35, diagnostics $49), but refrigerant costs and large install prices can exceed what some customers expect. Work quality varies: most jobs finish on time and tidy, but complex replacements sometimes need follow-up visits.

Praised for
  • responsive and communicative
  • honest diagnosis and fair pricing
  • skilled and friendly technicians
  • quick service even on holidays
  • thorough work and attention to detail
Watch-outs
  • follow-up issues on major installs
  • poor communication about delays
  • high refrigerant pricing
  • inconsistent quality on complex jobs
responsivefair-pricingskilled-techniciansfriendly-stafffast-responsehonest-diagnosispunctualclean-worklong-wait-time
Best for: Homeowners and landlords needing reliable repair or replacement on short notice, especially if they value transparent communication.
Think twice if: Anyone planning a major system replacement should confirm warranty details and follow-up support upfront; one customer experienced ongoing issues after a $30k install despite repeated visits.

What stands out?

  • Same-day or next-day availability on repairs
  • transparent diagnostic process with customer education
  • named technicians who explain work clearly
  • free estimates and second opinions

Worth knowing

  • Technicians named include Emilio, Luis, Isaac, Jose, Eduardo, Jaime, and Dean
  • Complete system replacement performed in one day during 110-degree heat
  • Includes insulation and duct cleaning with some replacements
  • Owner and manufacturer employee visit for problem resolution on large jobs
  • 2-hour advance phone notification before technician arrival is standard practice

What reviews say by service

AC Repair & Installation
Most repairs complete quickly with clear explanations; one customer found refrigerant pricing excessive at $450 per pound.
Heating & Furnace Services
Heating replacement and related services praised for professional installation and cleanup.
Duct Cleaning & Repair
Duct cleaning and sealing mentioned as part of thorough system installations.
Commercial HVAC
Website lists commercial HVAC; no specific commercial reviews in this batch.
Indoor Air Quality
Indoor air quality and insulation services offered; one customer noted new insulation added to system replacement.
Maintenance Plans & Tune-Ups
AC Maintenance and tune-ups offered; one customer received maintenance call with clear readings and explanations.

How it compares

  • Rated 4.9 against a 4.69 average across the 457 ac repair & installation businesses listed here.
  • Has more Google reviews than 81% of the businesses in this directory.

How the score was calculated

Ranking Method
Star rating 92
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
230
4
5
3
4
2
2
1
1

Frequently asked questions

Can you come out on weekends or holidays?
Yes. Reviewers report same-day or next-day service on Sundays and holiday weekends. The business publishes operating hours 7 days a week.
Do you offer free estimates?
Yes. Their website lists free system replacement estimates and free second opinions.
Is there a military discount?
Yes. Veterans receive 20% off any HVAC service according to their website.
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Last updated 2026-09-04