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Viking Heating and Air Conditioning

Updated 2026-09-04 · 3,826 reviewed · 517 listed · Scored from 465 Google reviews · How we rank ›

4.9(465) 93 composite score See reviews on Google ✓ Google-verified
Maintenance Plans & Tune-UpsAC Repair & InstallationHeating & Furnace ServicesDuct Cleaning & RepairIndoor Air QualityCommercial HVAC24/7 Emergency HVAC
Viking Heating and Air Conditioning
Location
Chandler
Services
Maintenance Plans & Tune-Ups, AC Repair & Installation, Heating & Furnace Services
Reviews
465
Ranking
#11 in Maintenance Plans & Tune-Ups
Best for
Families and homebuyers seeking fast, reliable AC or heating service with clear explanations and honest diagnostics.

Business data from Google Business Profile, checked 2026-09-04. Facts from the business's own website were fetched 2026-08-04.

What do customers say?

Scott has built a reputation for warm, competent service across maintenance and repairs. Reviewers repeatedly mention his ability to diagnose problems others missed, his willingness to teach customers how their systems work, and his friendly presence that puts homeowners at ease. The team delivers consistent professionalism from the phone operator to the field technician, and response times are fast enough that customers notice. No meaningful complaints appear in recent reviews.

The company handles AC maintenance, repairs, and emergency service, plus heating and swamp cooler work, with particular strength in diagnostic accuracy and customer education. Homebuyers, real estate agents, and families seeking reliable seasonal tune-ups find value here. Maintenance plans appear to be the entry point for repeat business.

Praised for
  • skilled technician Scott
  • friendly and personable staff
  • thorough professional service
  • fast response and quick visits
  • honest diagnosis and clear explanations
punctualskilled-techniciansresponsivefriendly-staffclean-workhonest-diagnosisfast-response
Best for: Families and homebuyers seeking fast, reliable AC or heating service with clear explanations and honest diagnostics.

What stands out?

  • Technician Scott consistently praised for diagnosis and teaching customers
  • Fast response times and efficient service visits
  • Honest, thorough assessments versus competitor misdiagnosis
  • Professional, friendly team from booking to completion

Worth knowing

  • Scott McFarland repeatedly cited by name for maintenance visits, repairs, and leak diagnosis
  • Technician takes photos of system condition to help customers understand work
  • Service includes filter replacement and thermostat setup guidance
  • Wayne performed a recent AC installation and explained the work step-by-step
  • Mike conducted a pre-purchase HVAC inspection for a real estate transaction
  • Customers report visible temperature improvements (22-degree splits) after Scott's repairs

What reviews say by service

AC Repair & Installation
Scott diagnoses AC problems competitors missed; fast repair times improve cooling performance noticeably.
Maintenance Plans & Tune-Ups
Seasonal maintenance visits praised for thorough filter replacement, system cleaning, and customer education on unit operation.
Heating & Furnace Services
Professional installation and repair mentioned; heating work handled alongside AC services.
24/7 Emergency HVAC
Customers report same-day response and rapid troubleshooting of urgent cooling and leak issues.
Commercial HVAC
Pre-purchase commercial/residential inspections noted as thorough and fairly priced.
Duct Cleaning & Repair
Duct sealing offered on website; no specific review feedback on this service.

How it compares

  • Rated 4.9 against a 4.69 average across the 457 ac repair & installation businesses listed here.
  • Has more Google reviews than 87% of the businesses in this directory.

How the score was calculated

Ranking Method
Star rating 93
Review volume 100
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
450
4
6
3
2
2
3
1
4

Frequently asked questions

How fast can Viking get someone out for an emergency?
Scott arrived in under an hour on a recent urgent repair; customers report same-day service for AC failures.
Do they offer seasonal maintenance plans?
Yes, seasonal maintenance is listed on their website. Recent reviewers mention six-month cycles for system tune-ups and filter replacement.
Will the technician explain how my system works?
Yes. Scott and other technicians regularly walk customers through thermostat setup, filter replacement, and AC operation during maintenance and repair calls.
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Last updated 2026-09-04