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Viking Heating and Air Conditioning

Updated 2026-08-04 · 3,430 reviewed · 448 listed · Scored from 439 Google reviews · How we rank ›

4.9(439) 93 composite score See reviews on Google ✓ Google-verified
Commercial HVACMaintenance Plans & Tune-UpsAC Repair & InstallationHeating & Furnace Services
Viking Heating and Air Conditioning
Services
Commercial HVAC, Maintenance Plans & Tune-Ups, AC Repair & Installation
Reviews
439

What recent reviews say

Scott and the Viking crew show up on time during Phoenix heat waves, diagnose AC problems fast, and explain what they're fixing so you understand it. They handle emergency calls the same day, remember to bring a smile, and stick around until the system runs cold again. Reviewers consistently name specific technicians (Scott, Pat, Owen, Austin) and praise their mix of skill and patience, especially when handling salon and home AC during summer peaks.

Maintenance tune-ups get the same care as emergency repairs. The business pulls records across multiple units per property and hands customers a checklist for upkeep between visits. One reviewer noted the company even helped keep a dog calm during the call. Their website states they've operated since 2016 and cover Chandler, Gilbert, Mesa, Phoenix, Scottsdale, Tempe, and Maricopa and Pinal counties.

Praised for
  • professional technicians
  • prompt, on-time service
  • clear explanations of work
  • friendly customer care
  • quick problem-solving
punctualskilled-technicianshonest-diagnosisclean-workfriendly-staffresponsive
Best for: homeowners and small businesses needing prompt AC or heating repair during peak season, especially those who value transparent technician communication

Strengths

  • same-day emergency service in summer
  • technicians who explain systems clearly
  • named staff for repeat bookings
  • maintenance checklists for homeowners

Worth knowing

  • Technician Scott McFarland named across multiple 5-star reviews for AC repair and emergency calls
  • Technicians Pat, Owen, and Austin also repeatedly praised by name
  • Same-day AC service documented in July heat
  • Multi-unit maintenance tracking across different properties
  • Post-repair follow-up visits to confirm system function documented
  • Technicians explain coil freeze prevention and system efficiency during visits

What reviews say by service

AC Repair & Installation
Scott and Pat deliver fast diagnosis and repair during heat waves, with clear explanations and follow-up checks to ensure cold air returns.
Heating & Furnace Services
Limited review detail; maintenance tune-ups and safety checks praised but no specific heating repair complaints or failures mentioned.
Maintenance Plans & Tune-Ups
Annual maintenance visits include inspection, cleaning, efficiency recommendations, and homeowner checklists for between-visit upkeep.
Commercial HVAC
One salon suite AC emergency repair completed fast with professional diagnosis and explanation of system operation.

How it compares

  • Rated 4.9 against a 4.7 average across the 391 ac repair & installation businesses listed here.
  • Has more Google reviews than 85% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 93
Review volume 100
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
424
4
6
3
2
2
3
1
4

Common questions

Can I get same-day AC service during summer?
Yes. One reviewer received same-day service in July, and multiple 5-star reviews from the past week confirm same-day or next-day emergency calls during heat waves.
Who are the technicians, and can I request someone specific?
Scott McFarland, Pat, Owen, and Austin are technicians named across reviews. Reviewers specifically request to see Scott again, suggesting the company honors technician preference.
Do technicians explain what they're fixing?
Yes. Multiple reviews praise technicians for explaining AC coil freeze prevention, system operation, efficiency upgrades, and leaving homeowners with maintenance checklists.
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Last updated 2026-08-04