Phoenix, Arizona Hvac Contractor Guide
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Climate Pro LLC

Updated 2026-09-04 · 3,826 reviewed · 517 listed · Scored from 3,278 Google reviews · How we rank ›

4.9(3278) 89 composite score See reviews on Google ✓ Google-verified Publishes prices
Maintenance Plans & Tune-UpsAC Repair & InstallationHeating & Furnace ServicesIndoor Air Quality
Climate Pro LLC
Location
Chandler
Services
Maintenance Plans & Tune-Ups, AC Repair & Installation, Heating & Furnace Services
Reviews
3278
Ranking
#39 in Maintenance Plans & Tune-Ups
Best for
Customers seeking attentive maintenance and routine repair work with named technicians who explain systems clearly.

Business data from Google Business Profile, checked 2026-09-04. Facts from the business's own website were fetched 2026-08-04.

What do customers say?

Most customers experience fast, knowledgeable service from well-regarded technicians who explain work clearly and go beyond the job's scope. Heather, Leland, Gregg, Chris, Zeke, and others earn repeated praise for professionalism and attentiveness. However, a significant minority report high-pressure sales tactics, massively inflated repair quotes, and installation oversights including thermostat removal without permission or disclosure. Maintenance members report being pressured on every visit and quote dramatically undercut by competitors for identical work.

Their maintenance tune-up specials ($39 Premium, $99 Super) and repair discount ($75 off $250+) attract routine customers, yet some discover pricing gaps of $7,000+ versus other firms on replacement systems. Installation-side reviews flag incomplete work communication: drain pan errors, property damage, broken fixtures left unaddressed.

Praised for
  • skilled technicians by name
  • thorough explanations and recommendations
  • friendly and professional staff
  • responsive and helpful service
  • courteous and respectful
Watch-outs
  • aggressive upselling and inflated quotes
  • undisclosed installation practices (thermostat removal)
  • installation quality issues
skilled-techniciansfriendly-staffpunctualresponsiveoverpricedupsell-pressuremisdiagnosed-issue
Best for: Customers seeking attentive maintenance and routine repair work with named technicians who explain systems clearly.
Think twice if: Get a second opinion on replacement quotes; some customers report prices $7,000+ higher than competitors. Ask what they will discard during installation, especially if you own your thermostat.

What stands out?

  • named technicians with strong customer rapport
  • thorough explanations and system troubleshooting
  • responsive weekend and evening availability
  • over 20 years in business

Worth knowing

  • Technicians by name: Heather (inspections, system education), Leland (AC diagnostics), Gregg (AC support), Chris (proactive repairs), Zeke (coil replacement), Hayden, Tristan, Jacob
  • Completed poorly designed builder ductwork repairs with successful air balancing results
  • Maintenance members report pressure on every service call to buy additional repairs
  • One thermostat ($160 LCD model) removed and discarded during installation without asking; Gilbert office confirmed this is their standard practice with no replacement or credit offered
  • Drain pan installation error caught day after AC installation left homeowner without cooling overnight; fixed next day
  • Property damage during install: ladder left indentation and chipped paint on wall; attic light bulb shattered during installation

What reviews say by service

Maintenance Plans & Tune-Ups
Maintenance members consistently report strong routine service quality but widespread pressure to buy additional repairs on every visit.
AC Repair & Installation
Routine repair work praised for speed and skill; installation reviews report drain pan errors, property damage, and undisclosed removal of homeowner equipment.
Heating & Furnace Services
Limited review detail; no specific heating complaints or praise extracted from available texts.
Indoor Air Quality
Air purification systems listed on website; no specific review evidence available.

How it compares

  • Rated 4.9 against a 4.69 average across the 457 ac repair & installation businesses listed here.
  • Has more Google reviews than 97% of the businesses in this directory.

How the score was calculated

Ranking Method
Star rating 93
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
3109
4
93
3
11
2
5
1
60

Frequently asked questions

Are they available on weekends and evenings?
Yes. One recent review mentions 'very helpful especially since it was an evening on a weekend,' and they list hours for all 7 days.
What should I know before an installation?
Ask in advance what equipment they will remove and discard. One customer's $160 thermostat was taken without asking and discarded per their standard practice; the Gilbert office confirmed no replacement or credit is offered.
Do they handle ductwork problems?
Yes. They completed repairs to 'poorly designed builder installed duct work' with successful air balancing that made 'bedrooms finally all comfortable.'
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Last updated 2026-09-04