Phoenix, Arizona Hvac Contractor Guide
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Valley Heating, Cooling & Appliances

Updated 2026-09-04 · 3,826 reviewed · 517 listed · Scored from 1,818 Google reviews · How we rank ›

4.8(1818) 87 composite score See reviews on Google ✓ Google-verified
24/7 Emergency HVACAC Repair & InstallationDuct Cleaning & RepairHeating & Furnace Services
Valley Heating, Cooling & Appliances
Location
Mesa
Services
24/7 Emergency HVAC, AC Repair & Installation, Duct Cleaning & Repair
Reviews
1818
Ranking
#76 in 24/7 Emergency HVAC
Best for
homeowners seeking fast, local HVAC and appliance repair with transparent technicians.

Business data from Google Business Profile, checked 2026-09-04. Facts from the business's own website were fetched 2026-08-04.

What do customers say?

Technicians arrive quickly and diagnose problems clearly, with many reviewers noting repairs happen the same day or next morning. Multiple mentions of fair pricing and honest communication stand out. Two recent complaints center on upsells (refrigerant refill without investigation, then a leak found later) and a surprise minimum charge for a minor fix, both flagged as misleading about total cost upfront.

Staff members including Alex and Justin are individually praised for professionalism and follow-up. The company states it has operated since 1976 and holds A+ Better Business Bureau, NATE certification, and licensing claims. Appliance repair alongside HVAC means some reviewers appreciate having one trusted provider for multiple needs.

Praised for
  • fast scheduling and response
  • honest diagnosis and transparent pricing
  • skilled, certified technicians
  • fair pricing
Watch-outs
  • upsell without customer consent
  • minimum charge surprise fees
  • missed diagnosis on first visit
punctualfair-pricingskilled-techniciansresponsivehonest-diagnosisfast-responsefriendly-stafflicensed-professionalupsell-pressure
Best for: homeowners seeking fast, local HVAC and appliance repair with transparent technicians.
Think twice if: ask exactly what the final bill will include before work starts; minimum service charges and upsells have surprised past customers.

What stands out?

  • same-day or next-day availability
  • technicians named and praised individually
  • honest approach to diagnosis
  • handles HVAC and appliances under one roof

Worth knowing

  • Technicians named Alex and Justin praised for follow-up and honesty.
  • Company states A+ Better Business Bureau rating, N.A.T.E certified technicians, fully licensed and bonded.
  • One reviewer: technician ordered wrong refrigerator part, apologized and corrected it.
  • One reviewer waited 12 years as customer; company provided used-but-new AC unit at accessible price when customer recently disabled.
  • Same-day or next-day scheduling mentioned in multiple recent reviews.

What reviews say by service

AC Repair & Installation
Praised for fair pricing and quick diagnosis, but one review flagged missed leak diagnosis and upsell on first visit.
Heating & Furnace Services
Described as honest and reasonable in repair estimates; one long-term customer cites reliable service over 12 years.
24/7 Emergency HVAC
Same-day and next-day response highlighted in multiple recent reviews.
Duct Cleaning & Repair
Limited review evidence; service listed on website but no specific customer comment in reviews provided.

How it compares

  • Rated 4.8 against a 4.69 average across the 457 ac repair & installation businesses listed here.
  • Has more Google reviews than 96% of the businesses in this directory.

How the score was calculated

Ranking Method
Star rating 87
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
1674
4
47
3
11
2
13
1
73

Frequently asked questions

How quickly can they come out?
Multiple recent reviews report same-day or next-day scheduling. The business is open 7 days a week.
Do they work on appliances too?
Yes. The business handles refrigerator, freezer, range, and water heater repair alongside HVAC.
What should I ask about when they arrive?
Ask for a full explanation of what they found before they agree to any refill or part replacement. One reviewer was charged $1500 for a refrigerant refill without investigation, only to find a leak the next day.

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Technicians arrive on time, diagnose problems honestly without pressure to buy unnecessary work, and finish quickly. Named staff like Kevin, Brandon, Austin, and Zander appear consistently in reviews, credited with professionalism and thorough explanations. One defective part required replacement but was handled without complaint. Service covers AC repair and replacement, furnace work, heat pump conversions, tankless water heater installation, and annual maintenance. Reviewers note clean job sites and willingness to come the next day for emergencies. Their website lists EPA and NATE certifications plus Trane and SRP Master Heat Pump credentials since 1970.

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Last updated 2026-09-04