Phoenix, Arizona Hvac Contractor Guide
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Hansen Family Air Conditioning & Plumbing

Updated 2026-09-04 · 3,826 reviewed · 517 listed · Scored from 1,437 Google reviews · How we rank ›

4.9(1437) 93 composite score See reviews on Google ✓ Google-verified Publishes prices
24/7 Emergency HVACCommercial HVACMaintenance Plans & Tune-UpsAC Repair & InstallationHeating & Furnace Services
Hansen Family Air Conditioning & Plumbing
Location
Mesa
Services
24/7 Emergency HVAC, Commercial HVAC, Maintenance Plans & Tune-Ups
Reviews
1437
Ranking
#86 in 24/7 Emergency HVAC
Best for
homeowners seeking honest diagnosis and fair pricing without pressure to overspend

Business data from Google Business Profile, checked 2026-09-04. Facts from the business's own website were fetched 2026-08-04.

What do customers say?

Hansen Family delivers repair and maintenance across plumbing and HVAC with staff that know their systems inside out and push back against unnecessary work. Customers consistently get next-day or same-day appointments, and technicians like Javier, Ace, Joe, and Mark earn praise for explaining problems clearly, offering real choices, and finishing jobs without overcharging.

The company covers the Phoenix metro area from a Mesa base, handles everything from drain cleaning to AC replacement, and publishes straightforward pricing: $79 HVAC tune-ups, $129 drain scopes, and zero-percent financing on high-efficiency units. Service appointments stay reliable because the booking team (Julie is named) moves people up when slots open, and technicians arrive on time ready to diagnose, not upsell.

Praised for
  • knowledgeable technicians
  • honest diagnosis and no upsell pressure
  • fast appointments and same-day service
  • friendly staff and clear communication
  • professional and respectful
punctualfair-pricingskilled-technicianshonest-diagnosisfast-responseclean-workresponsivefriendly-stafflicensed-professional
Best for: homeowners seeking honest diagnosis and fair pricing without pressure to overspend

What stands out?

  • knowledgeable technicians with straightforward diagnosis
  • next-day and same-day appointments
  • transparent pricing with financing options
  • professional, honest approach (no pressure sales)

Worth knowing

  • Technicians named: Ace, Jordan, Robert, Mark, Anthony V., Javier, Joe, Benjamin
  • Julie handles booking and moves appointments up when possible
  • TRANE dealer, RunTru HVAC partner, RUUD and Rheem water heater partner
  • Diagnostics include camera scope of drain and sewer lines (complimentary follow-up camera scans offered)
  • Water pressure testing mentioned during water heater replacement
  • Offer multiple repair/replacement options with different quality levels
  • Same-day completion reported in multiple reviews (2.5 hour jobs documented)

What reviews say by service

AC Repair & Installation
Fast turnaround and no upsell pressure; technicians explain units thoroughly before recommending replacements.
Heating & Furnace Services
Not explicitly detailed in reviews, but included on website service list.
Commercial HVAC
Not explicitly detailed in reviews, but listed as a service category.
Maintenance Plans & Tune-Ups
HVAC tune-ups ($79) praised as fair pricing; maintenance options described as reasonable.
24/7 Emergency HVAC
Not explicitly mentioned in reviews, but business claims 24/7 availability on website.
Duct Cleaning & Repair
Not mentioned in reviews provided.

How it compares

  • Rated 4.9 against a 4.69 average across the 457 ac repair & installation businesses listed here.
  • Has more Google reviews than 94% of the businesses in this directory.

How the score was calculated

Ranking Method
Star rating 93
Review volume 100
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
1377
4
32
3
7
2
5
1
16

Frequently asked questions

How quickly can I get an appointment?
Next-day and same-day appointments available. The booking team will move you up if a slot opens sooner.
What areas do you serve?
Mesa, Tempe, Phoenix, Gilbert, Scottsdale, Chandler, Queen Creek, and Glendale.
Do you offer financing for AC replacement?
Yes. Variable speed high efficiency units are available with 0% financing for 60 months, or $1600 off.
Request a quote

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Last updated 2026-09-04