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Scottsdale Air Heating & Cooling

Updated 2026-09-04 · 3,826 reviewed · 517 listed · Scored from 1,483 Google reviews · How we rank ›

4.9(1483) 87 composite score See reviews on Google ✓ Google-verified Publishes prices
Indoor Air QualityHeating & Furnace ServicesMaintenance Plans & Tune-UpsAC Repair & InstallationDuct Cleaning & Repair
Scottsdale Air Heating & Cooling
Location
Tempe
Services
Indoor Air Quality, Heating & Furnace Services, Maintenance Plans & Tune-Ups
Reviews
1483
Ranking
#130 in Indoor Air Quality
Best for
Homeowners needing urgent AC or heating repair with a known technician and clear diagnostics.

Business data from Google Business Profile, checked 2026-09-04. Facts from the business's own website were fetched 2026-08-04.

What do customers say?

Field technicians earn consistent praise for speed, knowledge, and politeness, with Hector, Austin, Thomas, and Jordan named repeatedly for same-day repairs and weekend availability. Behind-the-scenes communication and follow-through falter: customers report no-show appointments with zero notice, weeks-long delays on post-installation work, and AI-generated messages that feel impersonal. Two larger jobs revealed a painful gap: installation teams impress, but promised warranty work gets sidelined, and additional costs emerge after the sale is signed.

Praised for
  • skilled technicians
  • quick diagnosis and repair
  • punctual arrival
  • courteous and professional staff
  • weekend and same-day availability
Watch-outs
  • follow-up communication gaps
  • no-show and cancellation failures
  • post-installation issues unresolved
  • customer service misalignment with field staff
  • bait-and-switch pricing on add-ons
punctualskilled-techniciansfriendly-staffresponsivefast-responseno-showpoor-communicationupsell-pressure
Best for: Homeowners needing urgent AC or heating repair with a known technician and clear diagnostics.
Think twice if: Multi-unit or complex installations: delays on promised post-sale work and communication breakdowns have left customers waiting weeks on unfinished jobs.

What stands out?

  • Technicians available same-day and weekends
  • Flat-fee diagnostics ($87)
  • Named field staff build repeat relationships
  • In-home and detailed service explanations

Worth knowing

  • Technicians Hector, Austin, Thomas, Jordan, Cole, Mason, and Jerry named in reviews
  • Same-day and Saturday service availability documented
  • Hard start kit installation mentioned
  • Post-installation ceiling work and rework on two-unit jobs unfinished or delayed weeks
  • Inconsistent thermostat selection (Google Nest vs. Honeywell) on multi-unit jobs
  • Additional charges (~$1900 for ductwork rework) cited as unanticipated after sale

What reviews say by service

AC Repair & Installation
Technicians quickly diagnose and fix AC problems; multi-unit installations impress initially but post-install issues linger unaddressed.
Heating & Furnace Services
Repair and diagnostic work praised; limited review detail on furnace-specific service.
Duct Cleaning & Repair
Ductwork rework on large jobs delayed weeks or presented as unexpected upsell after purchase.
Maintenance Plans & Tune-Ups
One customer noted improved quietness after maintenance; limited specific feedback.
Indoor Air Quality
Technician showed pictures of dirt and hair accumulation during service; chemical smell from coil cleaning not communicated proactively.

How it compares

  • Rated 4.9 against a 4.74 average across the 356 heating & furnace services businesses listed here.
  • Has more Google reviews than 94% of the businesses in this directory.

How the score was calculated

Ranking Method
Star rating 93
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
1416
4
15
3
10
2
10
1
32

Frequently asked questions

Can they come out same day?
Yes, reviewers report same-day service on calls made in the morning and weekend availability. Hector in particular mentioned for Saturday morning short-notice availability.
Do I choose my technician?
You can request a preferred technician on your account, though the business does not always honor this choice per customer feedback.
What is the diagnostic fee?
The business lists $87 for a Flat-Fee AC Diagnostic or general Flat-Fee Diagnostic.
Request a quote

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Last updated 2026-09-04