Phoenix, Arizona Hvac Contractor Guide
Menu
Get a quote

Phoenix Air Department

Updated 2026-09-04 · 3,826 reviewed · 517 listed · Scored from 257 Google reviews · How we rank ›

4.9(257) 89 composite score See reviews on Google ✓ Google-verified Publishes prices
Indoor Air QualityMaintenance Plans & Tune-UpsAC Repair & InstallationHeating & Furnace Services
Phoenix Air Department
Location
Tempe
Services
Indoor Air Quality, Maintenance Plans & Tune-Ups, AC Repair & Installation
Reviews
257
Ranking
#19 in Indoor Air Quality
Best for
homeowners and builders seeking reliable HVAC installation, repair, and ongoing maintenance with transparent pricing.

Business data from Google Business Profile, checked 2026-09-04. Facts from the business's own website were fetched 2026-08-04.

What do customers say?

Nearly all customers report prompt, well-explained service from named technicians who show up on time and communicate before and after jobs. Several long-term clients cite honest diagnoses, affordable alternatives, and maintenance plans that keep older units running reliably; the owner (Thaddeus) and crew receive specific praise for professionalism. One serious complaint about loose equipment flying from a service truck, followed by an attempted review retraction, undercuts otherwise strong operational credibility.

Praised for
  • responsive and punctual service
  • knowledgeable and honest technicians
  • clear communication and options
  • quality work and fair pricing
Watch-outs
  • unsecured truck cargo, debris on freeway
  • company attempted damage control on negative review
punctualfair-pricingskilled-techniciansresponsivehonest-diagnosisfast-responsequality-installationfriendly-staffclean-work
Best for: homeowners and builders seeking reliable HVAC installation, repair, and ongoing maintenance with transparent pricing.
Think twice if: one verified complaint about loose truck cargo and alleged review retaliation; confirm current vehicle maintenance standards before booking.

What stands out?

  • same-day service availability
  • owner and technicians named in positive reviews
  • maintenance plans from $9.99/month
  • honest, multi-option diagnostics

Worth knowing

  • Owner Thaddeus and technicians Marc, Gabriel, Damian, and Alex specifically named in positive reviews
  • maintenance plan pricing: $9.99/month starting rate
  • same-day repairs available
  • six-month and annual tune-up schedules reported
  • Wisetrack financing options available
  • ROC License Number ROC 329176

What reviews say by service

AC Repair & Installation
installation praised for quality, warranty, and honest alternatives; same-day repairs reported.
Heating & Furnace Services
no specific heating service complaints or praise in reviews.
Maintenance Plans & Tune-Ups
long-term maintenance clients report units running reliably after years of twice-yearly service; affordable starting rate

How it compares

  • Rated 4.9 against a 4.69 average across the 457 ac repair & installation businesses listed here.
  • Has more Google reviews than 82% of the businesses in this directory.

How the score was calculated

Ranking Method
Star rating 92
Review volume 100
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

Rating breakdown

5
246
4
5
3
0
2
2
1
4

Frequently asked questions

Can I get same-day service?
Yes. One reviewer reported same-day repair availability and received it; others confirm prompt arrival and text notification before and after visits.
What maintenance plans do you offer?
Maintenance plans start at $9.99 per month. Customers report twice-yearly service visits that keep units functioning reliably long-term.
Do you finance major repairs or installations?
Yes. Wisetrack financing options are available.
Request a quote

Similar hvac contractors nearby

Peterson Air Care & Home Services
90

Peterson Air Care & Home Services

4.9(98)✓ Google-verified

Ten-plus-year customers keep coming back to Peterson for emergency repairs, routine maintenance, and full system replacements without hesitation. They take calls same-day, show up on time (including weekends), explain costs upfront, and leave no mess behind. Technicians named Brandon, Nick, David, Matt, and James earn praise for working calmly in 114-degree heat, honoring their service agreements during visits, and occasionally declining charges when they deem work unnecessary. The family business manages AC, heating, and propane connections with equal care.

AC Repair & InstallationMaintenance Plans & Tune-UpsDuct Cleaning & Repair
View profile
Scottsdale Air Heating & Cooling
87

Scottsdale Air Heating & Cooling

4.9(1483)✓ Google-verifiedPublishes prices

Field technicians earn consistent praise for speed, knowledge, and politeness, with Hector, Austin, Thomas, and Jordan named repeatedly for same-day repairs and weekend availability. Behind-the-scenes communication and follow-through falter: customers report no-show appointments with zero notice, weeks-long delays on post-installation work, and AI-generated messages that feel impersonal. Two larger jobs revealed a painful gap: installation teams impress, but promised warranty work gets sidelined, and additional costs emerge after the sale is signed.

Indoor Air QualityHeating & Furnace ServicesMaintenance Plans & Tune-Ups
View profile
B3 Refrigeration LLC
88

B3 Refrigeration LLC

4.9(169)✓ Google-verified

Zeke and his team at B3 Refrigeration consistently earn trust through speed, honesty, and hands-on professionalism. They troubleshoot problems methodically, explain findings clearly without pressure to upgrade, and show up on time across the Phoenix metro area. Reviewers highlight fair pricing, meticulous repairs, and willingness to respond even outside business hours. Long-term customers praise their reliability for everything from maintaining older units to full installations. The work area is left spotless, and staff provide maintenance tips before leaving.

AC Repair & InstallationDuct Cleaning & RepairCommercial HVAC
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-04