Phoenix, Arizona Hvac Contractor Guide
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Phoenix Heating and Air Conditioning

Updated 2026-09-04 · 3,826 reviewed · 517 listed · Scored from 38 Google reviews · How we rank ›

4.8(38) 76 composite score See reviews on Google ✓ Google-verified
AC Repair & InstallationIndoor Air QualityHeating & Furnace ServicesDuct Cleaning & Repair
Phoenix Heating and Air Conditioning
Location
Encanto Village, Phoenix
Services
AC Repair & Installation, Indoor Air Quality, Heating & Furnace Services
Reviews
38
Ranking
#191 in AC Repair & Installation
Best for
homeowners needing fast AC repair or emergencies and those who value personal, long-term relationships with one trusted technician

Business data from Google Business Profile, checked 2026-09-04.

What do customers say?

Terry and his team deliver reliable AC, heating, and duct work across Phoenix, arriving quickly and explaining repairs clearly. Reviewers consistently praise honesty and fair rates over years of service, though rare instances of no-shows and one misdiagnosis suggest inconsistency in follow-through.

Praised for
  • fast response time
  • honest diagnosis and fair pricing
  • thorough explanation of repairs
  • experienced technician (Terry)
  • reliable emergency service
Watch-outs
  • no-show on scheduled appointment
  • misdiagnosed refrigerant issue
  • poor communication after initial contact
  • debris left at job site
punctualfair-pricingskilled-techniciansresponsivehonest-diagnosisfast-responsefriendly-staffno-show
Best for: homeowners needing fast AC repair or emergencies and those who value personal, long-term relationships with one trusted technician
Think twice if: rare no-shows and at least one misdiagnosis reported; follow up after initial contact to confirm appointment timing

What stands out?

  • Same-day and early-morning emergency calls
  • Carries common parts on hand
  • Patiently explains repairs to homeowners
  • Decades of experience under one technician

Worth knowing

  • Technician Terry has served families for decades; reviewers name him repeatedly across multi-year reviews
  • Called at 4:30 a.m. on a Sunday and arrived by 5:30 a.m.
  • Responds within 10 minutes to initial contact
  • Carries capacitors and refrigerant stock for same-visit repairs
  • One review: no-show after confirming appointment; customer did not answer phone call but had someone home all day
  • One review: misdiagnosed refrigerant level by touch alone without hooking gauges; customer sought second opinion
  • Review notes debris left at installation site despite thorough four-hour job

What reviews say by service

AC Repair & Installation
Installations praised for thoroughness and explanation; one report of packaging debris left behind.
Heating & Furnace Services
Limited review mentions; no specific praise or complaint.
Duct Cleaning & Repair
Duct installation and adjustments completed efficiently within expected time; noise concerns addressed.
Indoor Air Quality
Filter cleaning and refrigerant identification during maintenance checks praised for thoroughness.

How it compares

  • Rated 4.8 against a 4.69 average across the 457 ac repair & installation businesses listed here.
  • Has more Google reviews than 54% of the businesses in this directory.

How the score was calculated

Ranking Method
Star rating 84
Review volume 69
Review recency 100
Review sentiment 64
Profile completeness 75
Verification 0

Rating breakdown

5
36
4
0
3
0
2
0
1
2

Frequently asked questions

Can they respond early morning or on weekends?
Yes. One reviewer called at 4:30 a.m. on a Sunday and Terry arrived by 5:30 a.m. He also responded within 10 minutes to evening calls.
What should I do if he calls to confirm my appointment?
Answer or have someone home to confirm timing. One reviewer missed a confirmation call and the technician did not proceed with the scheduled visit.

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Last updated 2026-09-04