Phoenix, Arizona Hvac Contractor Guide
Menu
Get a quote

newACunit

Updated 2026-09-04 · 3,826 reviewed · 517 listed · Scored from 368 Google reviews · How we rank ›

4.7(368) 84 composite score See reviews on Google ✓ Google-verified
AC Repair & Installation
newACunit
Location
Chandler
Service
AC Repair & Installation
Reviews
368
Ranking
#63 in AC Repair & Installation
Best for
Homeowners prioritizing cost savings and fast installation timeline over post-sale support consistency.

Business data from Google Business Profile, checked 2026-09-04. Facts from the business's own website were fetched 2026-09-04.

What do customers say?

Most buyers report strong savings (thousands off competitors' quotes) and swift installations within days. Sales staff, particularly Kathy, earn consistent praise for responsiveness and guidance. The tension arises post-purchase: newACunit sells the unit but contracts installation to separate companies, leaving some customers frustrated when repairs fall into gaps between manufacturer warranty and installer accountability. A few note slow email responses.

Praised for
  • fair pricing compared to competitors
  • fast installation turnaround
  • responsive sales staff (especially Kathy)
  • saves thousands on unit cost
Watch-outs
  • warranty and support gaps post-install
  • installer quality varies
  • unresponsive to inquiries
  • limited accountability over third-party installers
fair-pricingfast-responseresponsivefriendly-staffquality-installation
Best for: Homeowners prioritizing cost savings and fast installation timeline over post-sale support consistency.
Think twice if: Buyers concerned about long-term warranty coverage and accountability when installer and equipment seller are separate entities.

What stands out?

  • Typically 30-40% lower pricing than competitors
  • Installation completed within 1-3 days
  • Kathy and sales team highly responsive during purchase

Worth knowing

  • Kathy (sales staff) named multiple times as exceptionally helpful
  • Installation typically within 1-3 days of order
  • Savings customers cite: $4000, $4000+, and one comparison showing 40% lower than competitor quotes
  • Common installers mentioned: Precision Air, SMW Refrigeration and Heating, SMW
  • ROC #332954 (Arizona), ROC #95319 (Nevada)
  • One customer reported ongoing issues with unit not holding temperature and six service calls within first year, with disputes over warranty coverage

What reviews say by service

AC Repair & Installation
Unit purchase and installation fast and affordably priced, but post-warranty support and installer accountability unclear

How it compares

  • Rated 4.7 against a 4.69 average across the 457 ac repair & installation businesses listed here.
  • Has more Google reviews than 84% of the businesses in this directory.

How the score was calculated

Ranking Method
Star rating 80
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
328
4
9
3
6
2
2
1
23

Frequently asked questions

How quickly can I get my new AC unit installed?
Recent reviews report installation within 1-3 days of order, though the actual install is handled by a separate contractor (Precision Air, SMW, or another partner).
How much can I save buying through newACunit?
Reviewers report savings of $4000 or more compared to competitor quotes, and one customer found newACunit's pricing 40% lower than the exact same unit elsewhere.
What happens if my new unit has problems after installation?
The business sells the unit and arranges installation through separate contractors. Warranty coverage and repair responsibility are split between manufacturer and installer, which has caused disputes for some customers about who covers what.
Request a quote

Similar hvac contractors nearby

Precision Air & Plumbing
84

Precision Air & Plumbing

4.7(5262)✓ Google-verifiedPublishes prices

Precision Air & Plumbing earns strong praise for hands-on technicians (David, Jaime, Miguel, Gerald) who diagnose problems quickly, explain options clearly, and often go beyond the call to complete work same-day. The flip side: cooling units installed years ago developed repeated issues, wait times stretched to three weeks during peak summer, and some customers felt stuck paying labor on warranty parts or charged for overflow cleaning they couldn't verify.

Maintenance Plans & Tune-UpsAC Repair & InstallationHeating & Furnace Services
View profile
Climate Pro LLC
89

Climate Pro LLC

4.9(3278)✓ Google-verifiedPublishes prices

Most customers experience fast, knowledgeable service from well-regarded technicians who explain work clearly and go beyond the job's scope. Heather, Leland, Gregg, Chris, Zeke, and others earn repeated praise for professionalism and attentiveness. However, a significant minority report high-pressure sales tactics, massively inflated repair quotes, and installation oversights including thermostat removal without permission or disclosure. Maintenance members report being pressured on every visit and quote dramatically undercut by competitors for identical work. Their maintenance tune-up specials ($39 Premium, $99 Super) and repair discount ($75 off $250+) attract routine customers, yet some discover pricing gaps of $7,000+ versus other firms on replacement systems. Installation-side reviews flag incomplete work communication: drain pan errors, property damage, broken fixtures left unaddressed.

Maintenance Plans & Tune-UpsAC Repair & InstallationHeating & Furnace Services
View profile
Chandler Air
84

Chandler Air

4.9(988)✓ Google-verified

Chandler Air earns strong marks for individual technician skill and follow-through on most jobs. Regulars who've used them for years praise punctual arrivals, honest assessments, and willingness to fix issues. However, recent reviews reveal serious installation missteps that took months to resolve, installation crews without clear communication protocols, and complaints that customer service declined after a company buyout. The business excels at duct work and routine maintenance, and specific technicians like Darius, Brenton, and Justin earn consistent praise. But larger AC replacement projects have produced wrong unit specifications and thermostat wiring failures, leaving customers frustrated. Long-term loyalty varies sharply between those who encountered good installers and those who hit installation problems.

Maintenance Plans & Tune-UpsAC Repair & InstallationHeating & Furnace Services
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-04