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Mechanical Brothers Heating and Cooling LLC

Updated 2026-09-04 · 3,826 reviewed · 517 listed · Scored from 76 Google reviews · How we rank ›

4.9(76) 84 composite score See reviews on Google ✓ Google-verified Publishes prices
AC Repair & Installation24/7 Emergency HVACHeating & Furnace ServicesMaintenance Plans & Tune-UpsCommercial HVAC
Mechanical Brothers Heating and Cooling LLC
Location
Rancho Encanto, Phoenix
Services
AC Repair & Installation, 24/7 Emergency HVAC, Heating & Furnace Services
Reviews
76
Best for
Homeowners seeking fast, honest repair work and transparent pricing in Phoenix and suburbs.

Business data from Google Business Profile, checked 2026-09-04. Facts from the business's own website were fetched 2026-08-04.

What do customers say?

Most customers experience fast, honest service from knowledgeable technicians who diagnose problems clearly and charge fairly. Salty and his team-including Steve and Vinny-show up early, explain repairs, and keep clients updated by text. One customer faced repeated no-shows and cancellations after a new unit installation, leaving them frustrated with poor follow-up and unresolved equipment issues.

The business handles emergency calls same-day, backs warranty claims with manufacturers, and works on both residential and commercial systems across Phoenix. Staff are named, professional, and transparent about what's needed; pricing is reasonable and no upselling is mentioned in reviews. The single serious complaint centers on scheduling reliability and accountability after a major install.

Praised for
  • quick and responsive service
  • honest technicians and owner
  • reasonable pricing
  • skilled repairs and diagnostics
  • professional communication and updates
Watch-outs
  • technician no-shows and cancellations
  • installation defects requiring repeated repairs
  • schedule conflicts with disgruntled employee
punctualfair-pricingskilled-techniciansresponsivehonest-diagnosisfast-responsefriendly-staffclean-workno-show
Best for: Homeowners seeking fast, honest repair work and transparent pricing in Phoenix and suburbs.
Think twice if: Think twice if relying on a technician after a new unit install; one customer faced repeated no-shows and unresolved warranty issues.

What stands out?

  • Same-day emergency response
  • Owner known for honesty and integrity
  • Transparent communication and texting updates
  • No high-pressure upselling

Worth knowing

  • Owner Salty known for honesty and integrity
  • Technicians named: Steve, Vinny, and Salty
  • Same-day emergency response documented (7:30am call, 11am diagnosis)
  • Handles warranty claims directly with manufacturers (e.g., Trane)
  • Responds to calls within an hour in several reviews

What reviews say by service

AC Repair & Installation
Fast diagnosis and repair, but one customer had defective new units requiring repeated repairs.
24/7 Emergency HVAC
Same-day response; emergency call at 7:30am had parts ordered by 11am and repaired by next morning.
Heating & Furnace Services
Praised for quick, honest repairs; customers value long-term relationship for seasonal needs.
Maintenance Plans & Tune-Ups
Years-long customers cite regular maintenance and prompt seasonal support.
Commercial HVAC
Website claims commercial maintenance; reviews focus on residential, so limited evidence.

How it compares

  • Rated 4.9 against a 4.69 average across the 457 ac repair & installation businesses listed here.
  • Has more Google reviews than 64% of the businesses in this directory.

How the score was calculated

Ranking Method
Star rating 90
Review volume 82
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
73
4
1
3
0
2
0
1
2

Frequently asked questions

Do they offer emergency same-day service?
Yes. One customer called at 7:30am, had diagnosis and parts ordered by 11am, and the repair completed the next morning. Multiple reviews confirm fast response within an hour.
Will they try to upsell me on unnecessary repairs?
No. Reviewers specifically note 'no attempt to upsell' and 'no hidden costs.' The owner Salty is described as honest and transparent about what the unit actually needs.
Do you work in my area?
Their website lists service areas as Phoenix, Scottsdale, Mesa, Tempe, Chandler, Gilbert, and Glendale in the Greater Phoenix Area.
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Last updated 2026-09-04