
Desert State Air
Most customers report smooth, professional installations with fair pricing and personal service from owner Mike and technician Javier. The flip side: several recent customers faced communication breakdowns after the job. One waited months without callbacks for a faulty unit; another sat without AC in summer heat while parts were in limbo and calls went unanswered. Honest diagnosis and quality workmanship are consistent. Follow-up service and responsiveness are where trust frays. Desert State Air handles A/C replacement, new installs, repairs, and preventative maintenance across North Phoenix, Scottsdale, and surrounding areas. They claim to operate since 2008 and hold ROC 249198. Javier appears repeatedly as the lead technician on installations. Most five-star reviews praise on-time arrival, clean work, and detailed explanations; one-star reviews center on being ghosted or ignored when issues arise post-install.

