Business data from Google Business Profile, checked 2026-09-04. Facts from the business's own website were fetched 2026-08-04.
Most customers report smooth, professional installations with fair pricing and personal service from owner Mike and technician Javier. The flip side: several recent customers faced communication breakdowns after the job. One waited months without callbacks for a faulty unit; another sat without AC in summer heat while parts were in limbo and calls went unanswered. Honest diagnosis and quality workmanship are consistent. Follow-up service and responsiveness are where trust frays.
Desert State Air handles A/C replacement, new installs, repairs, and preventative maintenance across North Phoenix, Scottsdale, and surrounding areas. They claim to operate since 2008 and hold ROC 249198. Javier appears repeatedly as the lead technician on installations. Most five-star reviews praise on-time arrival, clean work, and detailed explanations; one-star reviews center on being ghosted or ignored when issues arise post-install.
Reviewers consistently report same-day or next-day availability and technicians who arrive on schedule or early, diagnose problems quickly, and finish without delay. Work spans AC repair and installation, furnace service, thermostat replacement, and emergency heating calls in winter, with customers noting reasonable prices and no upsell pressure.
All seven reviews report same-day or on-time service with skilled technicians who diagnose problems quickly and explain their work. Customers repeatedly mention affordability and willingness to return or refer, citing fast response times and thoroughness during AC and heating repairs.
Most jobs (flooring, carpet, counters, shutters) draw consistent praise for speed and finish quality. One customer paid $49.99 for an advertised AC tune-up but received a sales pitch instead, feeling sold to Parker and Sons as a lead rather than serviced.
Last updated 2026-09-04