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Arizona Refrigeration Service Inc.

Updated 2026-09-04 · 3,826 reviewed · 517 listed · Scored from 90 Google reviews · How we rank ›

4.2(90) 76 composite score See reviews on Google ✓ Google-verified
Indoor Air QualityAC Repair & InstallationHeating & Furnace ServicesDuct Cleaning & RepairMaintenance Plans & Tune-Ups
Arizona Refrigeration Service Inc.
Location
Tempe
Services
Indoor Air Quality, AC Repair & Installation, Heating & Furnace Services
Reviews
90
Ranking
#194 in Indoor Air Quality
Best for
homeowners seeking straightforward service with long-term reliability and weekend emergency response

Business data from Google Business Profile, checked 2026-09-04. Facts from the business's own website were fetched 2026-08-04.

What do customers say?

Arizona Refrigeration Service earns steady trust from customers who span decades. Most praise the crew for showing up fast on weekends, explaining work plainly, and sticking to quoted prices. A few loyal customers report 25+ years of solid service. The flip side: one reviewer fought a refrigeration unit that wouldn't shut off for months and felt trapped by a warranty clause; several visits didn't fix it, leaving bills high.

Dale, Jarrod, Santos, and Tony appear by name in reviews as knowledgeable technicians. One customer watched the crew work in a Phoenix attic during summer heat, protect flooring during removal, and later advise on code-compliant upgrades without charging extra. Installation takes a full day per unit. The business claims 1982 roots, ROC licensing (056235, 075778), and A+ BBB rating.

Praised for
  • responsive weekend service
  • skilled technicians
  • honest, no-pressure approach
  • fair pricing
  • quality installations
  • long-term reliability
Watch-outs
  • inconsistent service quality across technicians
  • recurring repair issues on newer units
  • high energy bills after installation
punctualfair-pricingskilled-technicianshonest-diagnosisfast-responsequality-installationfriendly-staffresponsive
Best for: homeowners seeking straightforward service with long-term reliability and weekend emergency response
Think twice if: you expect flawless follow-up on repair callbacks; one customer's cooling unit recycled repeatedly with no lasting fix

What stands out?

  • weekend and emergency availability
  • transparent pricing and contracts
  • technicians explain work in plain language
  • multi-generational customer base

Worth knowing

  • Dale, Jarrod, Santos, and Tony named as technicians
  • service call fee $79 mid-summer (not charged in one case)
  • full-day installations for AC units
  • business claims ROC 056235 and 075778
  • customers report 25+ years of repeated service
  • crew protects floors and appliances during removal
  • technicians provide code guidance on customer DIY upgrades

What reviews say by service

AC Repair & Installation
fast weekend response, quality installations praised; one customer's newer unit had persistent cooling cycle issues despite multiple visits
Heating & Furnace Services
customers mention heating system installations and maintenance over decades with reliable results
Indoor Air Quality
condensate line upgrade to self-contained pump system guided; limited detail in reviews

How it compares

  • Rated 4.2 against a 4.69 average across the 457 ac repair & installation businesses listed here.
  • Has more Google reviews than 67% of the businesses in this directory.

How the score was calculated

Ranking Method
Star rating 54
Review volume 85
Review recency 100
Review sentiment 69
Profile completeness 100
Verification 30

Rating breakdown

5
67
4
5
3
1
2
5
1
12

Frequently asked questions

Do they offer weekend or emergency service?
Yes. One reviewer had a technician on site by 11 AM on a Saturday morning mid-summer.
How long does an AC installation take?
Each unit takes a full day to remove and install, per a customer who watched the work in an attic.
What if I have an older system and want to upgrade?
They evaluate existing equipment and provide a single all-inclusive contract. One customer had two units replaced, scheduled flexibly around personal needs.

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Technicians like Nate, Travis, and Brandon earn consistent praise for knowledge, speed, and courtesy. Same-day service and appointment availability set them apart. However, pricing disputes run through complaints, with customers reporting $600 quotes for $150 jobs and $2600 charges where competitors quoted $1400. Management (specifically General Manager Wayne) has drawn sharp criticism for dismissive responses, inflexibility on warranty claims, and conditioning additional service discussion on membership sales. Several long-term customers report excellent ongoing relationships, but installation quality issues and maintenance follow-up gaps trouble others. One customer prepaid for five years of maintenance yet discovered during a crisis that dirty coils, refrigerant overcharge, and severe ductwork problems had gone unreported across multiple visits. Cancellation of service appointments by management after negative reviews was documented by at least two customers.

AC Repair & InstallationCommercial HVACIndoor Air Quality

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Last updated 2026-09-04