Phoenix, Arizona Hvac Contractor Guide
Menu
Get a quote

AC Works

Updated 2026-08-04 · 3,430 reviewed · 448 listed · Scored from 300 Google reviews · How we rank ›

5.0(300) 92 composite score See reviews on Google ✓ Google-verified
AC Repair & InstallationHeating & Furnace ServicesIndoor Air Quality
AC Works
Services
AC Repair & Installation, Heating & Furnace Services, Indoor Air Quality
Reviews
300

What recent reviews say

Shane and the office team answer calls within hours, even on Sundays, and book appointments the next day. Reviewers consistently praise the lack of pressure to buy new units and the transparent explanations of repairs versus upgrades.

On-site, Shane diagnoses quickly, discovers warranty coverage to save money, and explains work clearly. Office staff member Britney handles scheduling, paperwork, and warranty claims. One reviewer reported being turned away without an explanation of what was wrong.

Praised for
  • responsive and quick scheduling
  • honest diagnosis, no upselling
  • named technician Shane praised repeatedly
  • professional and courteous staff
Watch-outs
  • turned away customer without explanation
responsivepunctualfair-pricinghonest-diagnosisskilled-techniciansfriendly-stafffast-response
Best for: Homeowners needing reliable AC service with honest pricing and same-day scheduling in Phoenix.
Think twice if: One reviewer reported being declined without explanation of the issue; clarify the circumstances if service refusal is a concern.

Strengths

  • Same-day or next-day scheduling, including Sunday callbacks
  • Honest repair assessments without upsell pressure
  • Warranty research to reduce customer costs

Worth knowing

  • Shane: primary technician, repeatedly named and praised for professionalism and honesty
  • Britney: office staff who schedules, handles paperwork, and resolves warranty issues
  • ROC #333026 (licensed, bonded, insured)
  • One instance of work order left open several days post-service to monitor older AC unit for recurring issues
  • Warranty research: one customer saved money when Shane discovered the repair was under existing warranty

What reviews say by service

AC Repair & Installation
Same-day response, thorough inspection, honest pricing praised; one customer declined service without explanation.
Heating & Furnace Services
Limited review detail on heating work; only mentioned in service list.
Indoor Air Quality
Freon charging and multi-unit servicing mentioned; detailed air quality guidance offered to customers.

How it compares

  • Rated 5 against a 4.7 average across the 391 ac repair & installation businesses listed here.
  • Has more Google reviews than 81% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 98
Review volume 100
Review recency 100
Review sentiment 73
Profile completeness 100
Verification 30

Rating breakdown

5
295
4
2
3
0
2
0
1
3

Common questions

Can AC Works schedule service on weekends or evenings?
Yes. Reviewers report receiving Sunday callback and evening responses. Staff also schedules next-day appointments.
Does AC Works check whether repairs are under warranty?
Yes. One reviewer was quoted a repair price but Shane discovered the issue was covered by warranty, saving them money.
What areas around Phoenix does AC Works serve?
Their website lists service in Ahwatukee, Avondale, El Mirage, Glendale, Goodyear, Laveen, Litchfield Park, and Paradise Valley. Google records show them in North Mountain Village, Phoenix.
Request a quote

Similar hvac contractors nearby

Dial One Mears Air Conditioning & Heating Inc
87

Dial One Mears Air Conditioning & Heating Inc

5.0(127)✓ Google-verified

Dial One Mears delivers reliable same-day or next-day service across Phoenix and surrounding areas, with strong praise for transparent pricing and thorough diagnostics. Technicians like Adam, Jared, and Troy earn consistent mention for going beyond the job-hunting rare parts, explaining options, and arriving early. One multi-year customer left after service declined: inexperienced initial technician, a rude weekend call, delayed written estimates, and postcards that mysteriously stopped once they bought a maintenance plan. The company claims Arizona licensing, BBB accreditation, and service since 1973. Most reviewers report honest upfront quoting and twice-yearly tune-ups under their maintenance plan. Commercial clients praise handling multi-unit properties. The friction point remains customer service gaps and inconsistent field performance during transitions.

AC Repair & InstallationHeating & Furnace ServicesIndoor Air Quality
View profile
Semper Fi Heating and Cooling
90

Semper Fi Heating and Cooling

4.9(497)✓ Google-verifiedPublishes prices

Semper Fi delivers fast, professional repairs and maintenance with staff who take time to explain what's wrong and what homeowners should monitor. Technicians including Brennen, Peter, Andre, Mark, and Eric earn specific praise for honesty and follow-through, backed by a military discount and willingness to work outside normal hours. One recent installation during extreme heat went poorly, though most clients stick around for long-term maintenance plans. Their maintenance program bundles AC tune-ups with plumbing checks (water heater flushing, anode replacement). Pricing feels fair to multiple reviewers. The company serves Phoenix, Mesa, Scottsdale, and beyond, and their website lists over a decade in business, full licensing, and bonding. Some gaps: one unit failed within days of service, and install quality appears inconsistent.

AC Repair & InstallationHeating & Furnace ServicesMaintenance Plans & Tune-Ups
View profile
Arizona Air Experts
70

Arizona Air Experts

4.2(26)✓ Google-verified

Eleven of twelve reviews praise Randy and his team for honest diagnostics, fair pricing, and fast turnaround on AC and heating work. Technicians named Jayson and Randy are repeatedly called straightforward and polite. One recent one-star review documents a serious incident: a van driver nearly hit the reviewer's car in a parking lot, then made obscene gestures when confronted. The company's receptionist reportedly dismissed the complaint rather than taking responsibility.

AC Repair & InstallationHeating & Furnace ServicesCommercial HVAC
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-04