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Dial One Mears Air Conditioning & Heating Inc

Updated 2026-08-04 · 3,430 reviewed · 448 listed · Scored from 127 Google reviews · How we rank ›

5.0(127) 87 composite score See reviews on Google ✓ Google-verified
AC Repair & InstallationHeating & Furnace ServicesIndoor Air QualityCommercial HVACMaintenance Plans & Tune-Ups
Dial One Mears Air Conditioning & Heating Inc
Services
AC Repair & Installation, Heating & Furnace Services, Indoor Air Quality
Reviews
127

What recent reviews say

Dial One Mears delivers reliable same-day or next-day service across Phoenix and surrounding areas, with strong praise for transparent pricing and thorough diagnostics. Technicians like Adam, Jared, and Troy earn consistent mention for going beyond the job-hunting rare parts, explaining options, and arriving early. One multi-year customer left after service declined: inexperienced initial technician, a rude weekend call, delayed written estimates, and postcards that mysteriously stopped once they bought a maintenance plan.

The company claims Arizona licensing, BBB accreditation, and service since 1973. Most reviewers report honest upfront quoting and twice-yearly tune-ups under their maintenance plan. Commercial clients praise handling multi-unit properties. The friction point remains customer service gaps and inconsistent field performance during transitions.

Praised for
  • fast, same-day or next-day response
  • honest pricing and fair estimates
  • knowledgeable, experienced technicians
  • thorough diagnostics and explanations
  • friendly and professional staff
Watch-outs
  • maintenance plan postcards stopped after signup
  • inconsistent technician quality initially
  • written estimates delayed or refused
  • rude on-call weekend behavior
  • no service reminders after plan purchase
fast-responsefair-pricingskilled-technicianshonest-diagnosisfriendly-staffresponsivepunctualpoor-communication
Best for: homeowners and commercial property managers seeking same-day service and honest diagnostics
Think twice if: you rely on automated appointment reminders; past customer had postcard service stop after buying maintenance plan

Strengths

  • same-day or next-day availability
  • transparent pricing confirmed before work
  • staff hunt and source hard-to-find parts
  • family-owned operation since 1973

Worth knowing

  • Adam and Jared are named technicians praised for knowledge and customer care
  • technicians source hard-to-find coils and parts from across the valley
  • company provided repair quote one-third lower than competitor on same job
  • maintenance plan includes twice-yearly seasonal checkups (spring and fall)
  • Arizona License # C39 R042742 / L39072913
  • A+ BBB accredited
  • family-owned business

What reviews say by service

AC Repair & Installation
strong praise for honest diagnostics, same-day/next-day turnaround, fair pricing versus competitors, and technician knowledge on Lennox systems
Heating & Furnace Services
positive feedback on furnace repair and installation quality; limited detailed review text
Indoor Air Quality
one reviewer mentioned AC health check and proactive parts identification; website lists service but review detail is limited
Commercial HVAC
12-unit property owner praised responsiveness and top quality; one commercial mention
Maintenance Plans & Tune-Ups
twice-yearly seasonal checkups praised when active; one loyalty customer frustrated postcards stopped after enrollment

How it compares

  • Rated 5 against a 4.7 average across the 391 ac repair & installation businesses listed here.
  • Has more Google reviews than 70% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 97
Review volume 91
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
124
4
2
3
0
2
1
1
0

Common questions

How quickly can they send someone out?
Next-day service is common; same-day inspections reported. One weekend on-call experience was negative.
Do they provide written estimates before work?
Yes, but one recent customer reported initial reluctance and delay. Most others praised transparent, upfront pricing.
What does the maintenance plan include?
Twice-yearly seasonal checkups (spring and fall) with additional perks; however, postcard reminders reportedly stopped after enrollment in one case.
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Last updated 2026-08-04