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AC by Sam LLC

Updated 2026-09-04 · 3,826 reviewed · 517 listed · Scored from 106 Google reviews · How we rank ›

5.0(106) 91 composite score See reviews on Google ✓ Google-verified
Indoor Air QualityAC Repair & InstallationHeating & Furnace ServicesCommercial HVACDuct Cleaning & RepairMaintenance Plans & Tune-Ups
AC by Sam LLC
Location
Paradise Valley Village, Phoenix
Services
Indoor Air Quality, AC Repair & Installation, Heating & Furnace Services
Reviews
106
Ranking
#9 in Indoor Air Quality
Best for
Homeowners needing same-day AC repair or emergency service after hours.

Business data from Google Business Profile, checked 2026-09-04. Facts from the business's own website were fetched 2026-08-04.

What do customers say?

Same-day and after-hours emergency calls are answered immediately, with Sam arriving within 30 to 60 minutes to diagnose and repair AC systems. Reviewers consistently praise the absence of pressure tactics, fair transparent quotes, and willingness to work evenings and weekends despite the business's small size.

Service spans residential AC repair, full system replacement, furnace work, and ductwork across the Greater Phoenix area. The owner and his team fix problems on-site when possible, explain issues without jargon, and clean up before leaving. No five-star review mentioned cost surprises or incomplete follow-through.

Praised for
  • fast emergency response
  • honest pricing and no upselling
  • skilled and knowledgeable owner (Sam)
  • family business with genuine care
  • professional and courteous service
punctualfair-pricingskilled-techniciansfast-responsehonest-diagnosisclean-workresponsivelicensed-professionalfriendly-staff
Best for: Homeowners needing same-day AC repair or emergency service after hours.

What stands out?

  • Same-day and after-hours emergency availability
  • owner-led diagnosis and repair
  • transparent pricing with no upselling
  • family business model prioritizes customer care

Worth knowing

  • Owner Sam and his brother Edison handle service calls together
  • Responds within 30-60 minutes for emergencies
  • Carries common parts in vehicle to avoid return trips
  • Provides cost disclosure upfront
  • Conducts diagnostic tests and shows results to customers
  • Addresses additional issues (e.g., leaky hose bib) at job conclusion

What reviews say by service

AC Repair & Installation
Diagnosed and fixed AC failures quickly, often same-day or overnight emergency; full system replacements handled with advance scheduling.
24/7 Emergency HVAC
Multiple reviewers reported emergency calls answered and service dispatched within 30-60 minutes, including nights and weekends.
Heating & Furnace Services
Furnace repair and installation offered; limited review detail but mentioned as part of the service menu.
Duct Cleaning & Repair
Ductwork services are listed; no specific review praise or complaint.
Commercial HVAC
Commercial HVAC service, repair, and installation offered; no review detail available.
Maintenance Plans & Tune-Ups
AC maintenance services listed; reviews focus on repairs and emergencies rather than maintenance plans.

How it compares

  • Rated 5 against a 4.69 average across the 457 ac repair & installation businesses listed here.
  • Has more Google reviews than 69% of the businesses in this directory.

How the score was calculated

Ranking Method
Star rating 96
Review volume 88
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
105
4
1
3
0
2
0
1
0

Frequently asked questions

Can they come out for AC emergencies at night or on weekends?
Yes. Multiple reviews describe Sam responding to calls late at night and on weekends, arriving within 30-60 minutes.
Will they charge extra if I don't know what's wrong with my AC?
No. Sam diagnoses the issue, explains it to you, shows test results, and quotes upfront. Reviewers report no upselling pressure.
What areas do they serve?
Their website lists Phoenix, Scottsdale, Tempe, Mesa, Chandler, Glendale, Peoria, and the Greater Phoenix metro.
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Last updated 2026-09-04