Can the same technician come back to my home?

Yes. Jerry, Nick, and other technicians are named repeatedly by long-term clients, indicating consistent staff assignment.

Do they try to sell me an expensive new system when a repair would work?

No. A recent review details a technician diagnosing a burnt contactor switch and replacing only that part instead of recommending a new unit.

Do they serve my area?

Their website lists Phoenix, Arizona as their service area.

The AC Team Heating & Cooling LLC

Updated 2026-09-04 · 3,826 reviewed · 517 listed · Scored from 412 Google reviews · How we rank ›

5.0(412) 91 composite score See reviews on Google ✓ Google-verified

Commercial HVACAC Repair & InstallationHeating & Furnace ServicesMaintenance Plans & Tune-UpsDuct Cleaning & Repair

Services: Commercial HVAC, AC Repair & Installation, Heating & Furnace Services
Reviews: 412
Ranking: #13 in Commercial HVAC
Best for: Homeowners who want straightforward diagnosis and fair pricing without pressure to replace working systems.

Business data from Google Business Profile, checked 2026-09-04. Facts from the business's own website were fetched 2026-08-04.

What do customers say?

Jerry, Nick, and the crew earn trust through straight talk: they diagnose problems accurately, explain what's broken without overselling repairs, and price fairly. Clients call them back year after year because the same technicians show up, know the job, and treat each home like their own.

Praised for

honest diagnosis and fair pricing
knowledgeable, personable technicians
quick response and follow-through
trusted long-term service

honest-diagnosisfair-pricingskilled-techniciansresponsivefriendly-staffpunctualwarranty-honored

Best for: Homeowners who want straightforward diagnosis and fair pricing without pressure to replace working systems.

What stands out?

Honest diagnosis; won't oversell repairs
Same skilled technicians return to your home
Reasonable pricing
Quick response and thorough follow-through

Worth knowing

Technicians Jerry and Nick named in multiple reviews for thorough diagnosis and professional manner
One client reports Jerry correctly diagnosed burnt contactor switch instead of recommending unit replacement
Company maintains continuity: same technicians return to repeat clients
Nick mentioned for late-evening service availability
Erin noted as knowledgeable staff member

What reviews say by service

AC Repair & Installation: Diagnoses AC problems accurately and resists overselling; clients praise quick fixes done right the first time
Heating & Furnace Services: Furnace installation handled professionally with attention to connections and full system review
Maintenance Plans & Tune-Ups: Long-term clients credit regular service contracts with reliable upkeep and consistent technician care

How it compares

Rated 5 against a 4.69 average across the 457 ac repair & installation businesses listed here.
Has more Google reviews than 86% of the businesses in this directory.

How the score was calculated

Ranking Method

Star rating 99

Review volume 100

Review recency 100

Review sentiment 80

Profile completeness 75

Verification 30

Rating breakdown

406

Frequently asked questions

Can the same technician come back to my home?: Yes. Jerry, Nick, and other technicians are named repeatedly by long-term clients, indicating consistent staff assignment.
Do they try to sell me an expensive new system when a repair would work?: No. A recent review details a technician diagnosing a burnt contactor switch and replacing only that part instead of recommending a new unit.
Do they serve my area?: Their website lists Phoenix, Arizona as their service area.

Contact

Phone: +1602-200-8326
Website: https://www.theacteam.com/

Last verified 2026-09-04

Opening hours

Monday: 08:00-23:00
Tuesday: 08:00-23:00
Wednesday: 08:00-23:00
Thursday: 08:00-23:00
Friday: 08:00-23:00
Saturday: Closed
Sunday: Closed

As listed on Google.

From their website

Services listed

Air conditioning repair and serviceNew system installationGas furnace repairHeat pump repairHot water tank replacementTankless water installationDuctwork inspectionSeasonal maintenance

Credentials claimed:RUUD Dealer

As published by the business on its own website; not independently verified.

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