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Scottsdale Air Heating & Cooling

Updated 2026-08-04 · 3,430 reviewed · 448 listed · Scored from 477 Google reviews · How we rank ›

4.9(477) 90 composite score See reviews on Google ✓ Google-verified Publishes prices
AC Repair & InstallationHeating & Furnace ServicesDuct Cleaning & RepairIndoor Air QualityMaintenance Plans & Tune-Ups
Scottsdale Air Heating & Cooling
Services
AC Repair & Installation, Heating & Furnace Services, Duct Cleaning & Repair
Reviews
477

What recent reviews say

A technician-focused shop where repeat customers praise named staff for professionalism, thoroughness, and straightforward advice. Jack, Austin, Jesus, Noah, Cole, and others consistently earn five-star mentions for explaining work clearly and arriving on time, building trust that they are not pushing unnecessary upsells. One recent complaint: a $30K Trane system failed within a year (coil, compressor, sensors), and the company's response stalled for over a week during peak heat, leaving the customer frustrated despite warranty coverage eventually kicking in.

The business handles AC, heating, ductwork, and tune-ups across the Phoenix metro. Their diagnostic fee of $87 and maintenance specials ($99 HVAC tune-up) are entry points; high-end installations draw some customers who return for years. Licensed since 1947, they honour warranties and send technicians who document work (photos, measurements) so repairs can proceed before coverage lapses.

Praised for
  • skilled technicians by name
  • honest diagnosis and communication
  • punctual and courteous service
  • warranty support
  • friendly and professional staff
Watch-outs
  • slow warranty response on major failure
  • parts availability delays
punctualfair-pricingskilled-techniciansclean-workresponsivehonest-diagnosiswarranty-honoredlicensed-professionalfriendly-staffquality-installation
Best for: Long-term customers seeking regular maintenance and reliable named technicians they trust over time.
Think twice if: Had a major new system failure: company response may lag during peak-heat emergencies if parts are unavailable.

Strengths

  • named technicians with strong reputations
  • comprehensive documentation (photos, measurements)
  • warranty honored and explained
  • long track record (1947)

Worth knowing

  • Technicians named include Jack, Austin, Jesus, Noah, Cole, Patrick, Hector, Eric Johnson, Euloglio, Devon, and Thomas
  • Cole documents measurements and photographs to ensure warranty clarity
  • Jack handled warranty claim on faulty AC part
  • Summer maintenance includes thorough review and efficiency tips
  • One $30K Trane heat pump failed (coil, compressor, sensors) within first year; response delayed over a week during 110-degree heat

What reviews say by service

AC Repair & Installation
Technicians earn praise for honesty, thoroughness, and communication during repairs and new installs; one major system failure caused significant warranty frustration.
Heating & Furnace Services
Customers report prompt, professional furnace service and clear explanations of work needed.
Duct Cleaning & Repair
Ductwork services mentioned positively in general context; specific feedback limited.
Indoor Air Quality
Cole praised for identifying proper insulation gaps around suction lines to prevent efficiency loss.
Maintenance Plans & Tune-Ups
Summer tune-ups and routine maintenance consistently rated five stars; technicians provide helpful efficiency tips.

How it compares

  • Rated 4.9 against a 4.7 average across the 391 ac repair & installation businesses listed here.
  • Has more Google reviews than 86% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 93
Review volume 100
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
460
4
5
3
0
2
2
1
10

Common questions

Are your technicians on time?
Yes. Customers mention courtesy calls with precise arrival windows and on-time service across multiple recent reviews.
Do you honour warranties?
Yes. The business covers defective parts under warranty, though one customer experienced a week-long delay during peak heat while waiting for replacement parts on a new system.
What is the diagnostic fee?
Flat-fee diagnostic is $87, including AC diagnostics. HVAC tune-up special is $99.
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Last updated 2026-08-04