Phoenix, Arizona Hvac Contractor Guide
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Phoenix Air Conditioning & Refrigeration

Updated 2026-09-04 · 3,826 reviewed · 517 listed · Scored from 18 Google reviews · How we rank ›

4.8(18) 74 composite score See reviews on Google ✓ Google-verified
AC Repair & InstallationHeating & Furnace Services
Phoenix Air Conditioning & Refrigeration
Location
Bell Embarcadero Center, Phoenix
Services
AC Repair & Installation, Heating & Furnace Services
Reviews
18
Ranking
#173 in AC Repair & Installation
Best for
homeowners wanting fast AC repair with honest diagnosis and no-charge follow-ups

Business data from Google Business Profile, checked 2026-09-04.

What do customers say?

Customers consistently experience speedy, competent repairs with technicians who explain problems clearly and often resolve issues same-day or within a few days. Most praise the company's professionalism and willingness to revisit problems at no charge, though a few flag cleanup after work and concerns about past billing practices warrant checking on their current practices before booking.

Praised for
  • fast diagnostics and clear explanations
  • thorough and polite technicians
  • honest problem identification
  • quick turnaround on repairs
  • responsive to follow-up issues
Watch-outs
  • debris left after service
  • unauthorized subscription charges
  • poor past communication on service warranty
fast-responseskilled-technicianshonest-diagnosisresponsiveclean-workfriendly-staff
Best for: homeowners wanting fast AC repair with honest diagnosis and no-charge follow-ups
Think twice if: you prioritize thorough cleanup after service or have concerns about subscription billing practices

What stands out?

  • same-day or next-day service
  • technicians revisit problems at no charge
  • clear explanation of repairs and options
  • maintenance plans available

Worth knowing

  • Technician named Henry recalled positively in multiple older reviews
  • Thermostat setup issue resolved at no charge with follow-up training
  • Blocked drain line and misaligned vents identified and corrected
  • Maintenance programs and senior discounts mentioned
  • One review notes unauthorized Premium home service subscription charge
  • Called within 10 minutes of booking in one case

What reviews say by service

AC Repair & Installation
Capacitor replacement, blockage identification, and vent realignment praised for quick turnaround and clear explanation; one complaint about debris left behind.
Heating & Furnace Services
Furnace installation discounts and maintenance programs recommended; routine heating check-up described as thorough and reassuring.

How it compares

  • Rated 4.8 against a 4.69 average across the 457 ac repair & installation businesses listed here.
  • Has more Google reviews than 41% of the businesses in this directory.

How the score was calculated

Ranking Method
Star rating 82
Review volume 56
Review recency 100
Review sentiment 67
Profile completeness 75
Verification 0

Rating breakdown

5
17
4
0
3
0
2
0
1
1

Frequently asked questions

How quickly can they come out if I call?
One reviewer reported being called within 10 minutes of booking, with a technician on the way. Same-day and next-day appointments are mentioned in several recent reviews.
Do they offer maintenance plans?
Yes. Reviews mention maintenance programs, senior discounts, and maintenance contracts. Contact them directly for current pricing and plan details.
Will they come back if the problem isn't fully fixed?
One reviewer had a technician return at no charge to resolve a smart thermostat Wi-Fi setup issue. Another had follow-up service to verify a new air handler was working properly.

Similar hvac contractors nearby

Hugo Brothers HVAC LLC
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Hugo Brothers HVAC LLC

4.9(112)✓ Google-verified

Reviewers consistently describe prompt service with honest diagnoses that save money and avoid unnecessary work. Technicians like Dean, Jude, Greyson, and Terrance spend time inspecting systems carefully, explain options clearly, and catch problems others miss - from faulty refrigerant connections to broken vent pipes. Installation work is clean and efficient; the team tests systems thoroughly before leaving and walks customers through operation and maintenance. Service spans AC repair, furnace replacement, heat pump diagnostics, thermostat installation, and evaporative cooler repair. Many reviewers mention staying on maintenance plans. Pricing is described as fair and sometimes lower than estimates when technicians find cost-saving alternatives. Staff are consistently friendly and down-to-earth, answering questions without sales pressure.

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Great American Air Conditioning
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Great American Air Conditioning

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Great American Air shows strong expertise across emergency and routine AC work. Staff like Elijah, Jake, and Collin consistently arrive promptly, explain options without pressure to replace equipment unnecessarily, and handle both diagnostics and emergency parts swaps confidently. Most customers praise their honesty and willingness to extend older unit life where possible. One customer reported temperature unevenness after maintenance and disputed follow-up repair costs; another noted the $1,500+ emergency fee seemed high even after a second visit to fix defective aftermarket parts. The business's website notes they offer 0% equipment financing, $150 off parts, and 10-20% discounts for maintenance plan customers and first responders.

Commercial HVACIndoor Air QualityAC Repair & Installation
Horizon Energy Systems
54 low data

Horizon Energy Systems

4.0(4)✓ Google-verified

Two reviewers praised Brad's AC and heat pump work for bringing down energy bills and lasting over a decade with solid follow-up support. One complaint about unsolicited door-to-door sales during a pandemic.

AC Repair & InstallationHeating & Furnace ServicesDuct Cleaning & Repair

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Last updated 2026-09-04