
Below Zero Air
Five-star reviews highlight fast emergency response, often same-day service on weekends and late evenings, plus techs (notably David) who explain work clearly and refuse high-pressure upsells. Yet recent one-star reviews describe a duct cleaning that caused floor and wall damage, left uncorrected after months, combined with a pattern of unreturned calls and a complaint about a technician arriving intoxicated. The divide falls heavily between two windows: older reviews (a year ago) consistently praise maintenance tune-ups and emergency fixes, while recent complaints (three to four months ago) focus on botched duct cleaning, high charges, and poor follow-up on damage. Reviewers on maintenance plans report feeling valued by reminders and attention; those who booked one-time services describe either excellent service or, in the case of duct work, serious frustration.

