28 low data
EMCOR Services Arizona
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Commercial HVACAC Repair & Installation
Ontario refrigeration Services Inc
AC Repair & InstallationCommercial HVACHeating & Furnace ServicesMaintenance Plans & Tune-Ups
- Location
- South Mountain Village, Phoenix
- Services
- AC Repair & Installation, Commercial HVAC, Heating & Furnace Services
- Reviews
- 20
- Ranking
- #226 in AC Repair & Installation
- Best for
- commercial facilities managers with existing maintenance contracts
Business data from Google Business Profile, checked 2026-09-04. Facts from the business's own website were fetched 2026-08-04.
What do customers say?
Ontario Refrigeration earns strong marks from customers for responsive service and skilled technicians on site, particularly for commercial maintenance accounts. However, a persistent streak of one-star reviews flags poor driver conduct and past difficulty reaching the company for estimates, concerns unresolved over many years.
Based on limited recent reviews, so treat this as low-confidence.
Praised for
- knowledgeable technicians
- fast response time
- good communication
- skilled individual staff members
Watch-outs
- reckless driver behaviour
- hard to reach for quotes
- unprofessional conduct
skilled-techniciansfast-responseresponsivepoor-communication
Best for: commercial facilities managers with existing maintenance contracts
Think twice if: smaller jobs or one-time quotes; driver conduct complaints span years with no visible improvement
What stands out?
- established commercial maintenance relationships
- technicians praised for speed and expertise
- good communication with larger accounts
Worth knowing
- Hugo and Sam named as standout technicians
- fast on-site turnarounds noted (15 minutes to 1 hour)
- poor vehicle maintenance (expired tags) and reckless driving reported repeatedly across multiple years
- difficulty obtaining callbacks for initial quotes reported
What reviews say by service
- Commercial HVAC
- Maintenance managers report good communication and response; however driver safety concerns persist
- AC Repair & Installation
- Individual technicians (Hugo, Sam) deliver fast, clean work; past difficulty reaching the company for quotes
- Heating & Furnace Services
- Limited direct review evidence on heating services
How it compares
- Rated 3.6 against a 4.69 average across the 457 ac repair & installation businesses listed here.
- Has more Google reviews than 43% of the businesses in this directory.
How the score was calculated
Ranking Method Star rating 47
Review volume 57
Review recency 95
Review sentiment 50
Profile completeness 100
Verification 30
Rating breakdown
5
12
4
1
3
0
2
0
1
7
Frequently asked questions
- How fast can they respond to AC issues?
- Reviewers report same-day or next-morning service for established accounts. One customer had AC fixed within 15 minutes of arrival.
- Is it easy to get a quote?
- An older review (3 years ago) reported difficulty getting a callback for a quote after trying for 2 weeks. Current responsiveness for estimates is unclear.
- Do they serve commercial accounts?
- Yes. Maintenance managers report working with Ontario at multiple Phoenix-area sites over years, with good communication on work orders.
Similar hvac contractors nearby
84
Your Phoenix HVAC Contractor
5.0(27)✓ Google-verified
All 27 reviews award five stars. Customers consistently report technicians arriving on schedule, diagnosing problems accurately, and completing work the same day without pressure to buy unnecessary services. Installations are called clean and efficient; emergency calls are handled within hours. Recurring strengths include transparent pricing, clear explanations of system issues, smart thermostat and zoning upgrades with smartphone integration, and maintenance tune-ups that improve cooling performance. Staff train homeowners on features before leaving and leave work areas tidy. The business states it has served the Valley since 1985 with NATE-certified technicians.
AC Repair & Installation24/7 Emergency HVACCommercial HVAC
78
Reliable HVAC Comfort
5.0(7)✓ Google-verified
All seven reviews are five-star. Customers consistently report fast, accurate diagnostics (capacitor issues, thermostat wiring problems resolved in 30 minutes to an hour) and thorough installations with airflow testing before technicians leave. Reviewers note technicians explain how systems work and keep work areas tidy, though one mentioned instructions for operating new equipment could have been more detailed.
AC Repair & InstallationIndoor Air QualityHeating & Furnace Services