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Just Better Air Conditioning and Heating LLC

Updated 2026-08-04 · 3,430 reviewed · 448 listed · Scored from 2,267 Google reviews · How we rank ›

4.8(2267) 90 composite score See reviews on Google ✓ Google-verified Publishes prices
AC Repair & InstallationHeating & Furnace ServicesCommercial HVACMaintenance Plans & Tune-Ups
Just Better Air Conditioning and Heating LLC
Services
AC Repair & Installation, Heating & Furnace Services, Commercial HVAC
Reviews
2267

What recent reviews say

Reviewers consistently report fast, professional service from dispatch through completion. Technicians including Landon, Jordan, Kevin, and James are regularly named for patience in explaining work, arriving on time, and solving problems quickly. One recent repair did not hold and required a callback.

The business handles AC repair, coil cleaning, full unit replacement, and related heating work across the Tempe and broader Phoenix metro area. Their website lists duct cleaning discounts and thermostat installation at $399.

Praised for
  • responsive and fast dispatch
  • knowledgeable technicians
  • professional, clean work
  • thorough explanations to customers
  • repeat business
Watch-outs
  • incomplete repair requiring callback
punctualskilled-techniciansresponsivehonest-diagnosisclean-workfriendly-stafffast-response
Best for: homeowners needing fast diagnosis and clear explanation of AC or heating repairs
Think twice if: one recent review reported an incomplete repair requiring immediate callback; confirm warranty on completed work

Strengths

  • named technicians known for explanations and follow-through
  • same-day or next-day scheduling for repairs and installs
  • thorough diagnostic process with photo documentation

Worth knowing

  • Technicians Landon, Jordan, Kevin, and James named in recent reviews for technical skill and customer communication
  • full AC unit replacement completed in one day despite 10-hour complexity on modified installation
  • coil cleaning service mentioned as repeat draw
  • photos of work provided to customers during job progress

What reviews say by service

AC Repair & Installation
Same-day diagnostics and repair common; one recent incomplete repair reported
Heating & Furnace Services
Fast, professional installations praised; little specific detail in reviews
Maintenance Plans & Tune-Ups
Repeat customers mention coil cleaning service and ongoing maintenance relationships
Commercial HVAC
No reviews mention commercial work specifically

How it compares

  • Rated 4.8 against a 4.7 average across the 391 ac repair & installation businesses listed here.
  • Has more Google reviews than 96% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 87
Review volume 100
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
2077
4
75
3
22
2
10
1
83

Common questions

Can they come the same day for an AC emergency?
Recent reviews show same-day diagnosis and quick repair completion common. One review notes a full unit replacement installed the next day. Call 7 days a week to check availability.
Do they explain the work and show photos?
Yes. Multiple reviews mention technicians explaining repairs in detail and providing photos during the process.
What is the smart thermostat cost?
Their website lists the Eco Bee T-Stat v3 with installation at $399, plus a 10% discount available to veterans and first responders.

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Many jobs end well: technicians like Hayden, Clint, and Rene earn repeat praise for professionalism, clear explanation, and fair pricing. But a troubling pattern emerges in escalation. Several customers report being pitched costly fixes (a $5,500 evaporator coil, $5,000 in upgrades on near-new units) that second opinions later questioned or negated. Promised rebates and gift cards vanish; promised follow-up calls never arrive. Staff communication gaps and maintenance oversights (dirty condenser coils left uncleaned, closed drain lines) compound the damage. The company's acquisition of the trusted Hayes brand has backfired for some, who feel sold to rather than served. What separates strong reviews from weak ones seems to be whether the appointment involves a routine task or a major repair recommendation. Same-day or next-day response is consistent. When technicians stick to diagnosis and explanation without sales pressure, customers recommend them warmly. But when the visit leads to a large estimate, trust crumbles fast, especially if a second technician later contradicts the first.

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CMP General Contracting LLC
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Reviewers consistently experience Vincent, Gina and their crew as honest, responsive contractors who avoid hard sells and deliver work on time. Scheduling can be unpredictable, sometimes with last-minute arrival notices or no-shows, requiring homeowners to stay flexible. Most praise centers on AC/heating repairs handled same-day, renovation projects finished quickly and cleanly, and genuine personal care. Named staff (Vincent, Gina, Gilbert, Jason, Chris) feature heavily. One reviewer noted a heating element replaced within an hour; another appreciated a thermostat install with thorough wiring checks. A casita build project in Mesa was praised for patient permit guidance. Pricing appears competitive relative to other quotes.

Maintenance Plans & Tune-Ups

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Last updated 2026-08-04