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Just Better Air Conditioning and Heating LLC

Updated 2026-09-04 · 3,826 reviewed · 517 listed · Scored from 2,299 Google reviews · How we rank ›

4.8(2299) 86 composite score See reviews on Google ✓ Google-verified Publishes prices
Commercial HVACAC Repair & InstallationMaintenance Plans & Tune-UpsHeating & Furnace ServicesDuct Cleaning & Repair
Just Better Air Conditioning and Heating LLC
Location
Tempe
Services
Commercial HVAC, AC Repair & Installation, Maintenance Plans & Tune-Ups
Reviews
2299
Ranking
#58 in Commercial HVAC
Best for
homeowners seeking same-day or quick AC repair with insurance claim support.

Business data from Google Business Profile, checked 2026-09-04. Facts from the business's own website were fetched 2026-08-04.

What do customers say?

Most appointments deliver swift diagnosis and repair by technicians who explain what they find. Named staff like Hugo, Landon, Sean, and Kevin earn consistent praise for professionalism and listening. The company helps navigate insurance claims and replacement installs. However, a handful of customers hit rough patches with warranty work: misdiagnoses, multiple failed attempts, long delays in summer heat, and incomplete repairs left customers frustrated and without AC for weeks.

Service quality appears strong on direct calls but inconsistent on warranty jobs, where customers report being steered wrong and left without resolution.

Praised for
  • knowledgeable technicians
  • fast problem diagnosis and repair
  • friendly and professional staff
  • insurance claim assistance
Watch-outs
  • misdiagnosis on warranty work
  • repeat visits without resolution
  • poor communication and follow-up
  • incomplete repairs and missing parts
skilled-techniciansfast-responsefriendly-staffhonest-diagnosisclean-workresponsivemisdiagnosed-issuepoor-communication
Best for: homeowners seeking same-day or quick AC repair with insurance claim support.
Think twice if: you're on a home warranty plan; some customers reported being misdiagnosed and left unrepaired for weeks.

What stands out?

  • fast diagnosis by experienced technicians
  • helps with insurance claims and replacement installs
  • multiple named staff with strong reviews
  • available 7 days a week

Worth knowing

  • Technicians named: Hugo (thorough, knowledgeable), Landon (professional, proactive traffic updates), Sean (insurance navigation), Kevin (prompt and professional), Darin (keeps customers informed)
  • Sean assists with home insurance claims on hail damage
  • Multiple repeat visits by same customer; one case took 3+ weeks to resolve
  • One warranty job customer reported no AC for over 3 weeks with repeated wrong part orders

What reviews say by service

AC Repair & Installation
Swift diagnosis and repair praised; one warranty case hit wrong parts and long delays.
Heating & Furnace Services
Technicians reported friendly and knowledgeable; limited complaint detail.
Maintenance Plans & Tune-Ups
One customer questioned whether they were tricked into maintenance plan vs. compressor replacement.
Duct Cleaning & Repair
No review detail; website lists the service.
Commercial HVAC
No review detail; website lists the service.

How it compares

  • Rated 4.8 against a 4.69 average across the 457 ac repair & installation businesses listed here.
  • Has more Google reviews than 96% of the businesses in this directory.

How the score was calculated

Ranking Method
Star rating 87
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
2104
4
76
3
22
2
10
1
87

Frequently asked questions

Are they available on weekends?
Yes, they publish hours for 7 days a week.
Do they help with insurance claims?
Yes. One customer reported that Sean helped navigate a hail damage claim, including insurance coordination for a replacement unit.
What's the smart thermostat install price?
Their website lists the Eco Bee T-Stat v3 with installation at $399.
Request a quote

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Last updated 2026-09-04