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Integrity Mechanical HVAC

Updated 2026-09-04 · 3,826 reviewed · 517 listed · Scored from 91 Google reviews · How we rank ›

5.0(91) 91 composite score See reviews on Google ✓ Google-verified
Indoor Air QualityAC Repair & InstallationMaintenance Plans & Tune-UpsHeating & Furnace Services
Integrity Mechanical HVAC
Location
Laveen Village, Laveen Village
Services
Indoor Air Quality, AC Repair & Installation, Maintenance Plans & Tune-Ups
Reviews
91
Ranking
#16 in Indoor Air Quality
Best for
Homeowners who value transparency and want to avoid upsells; families needing reliable annual maintenance.

Business data from Google Business Profile, checked 2026-09-04.

What do customers say?

Quick to arrive and thorough in their work, Integrity Mechanical builds trust through honest advice and straight talk about what needs fixing. Jorge and Jon (owner) stand out for explaining problems clearly and sticking to fair pricing, backed by reliable service and a 10-year warranty on installed systems.

Staff keep you informed throughout the job, send photos of findings, and don't push unnecessary upgrades. The team is personable and respectful of homes. Repeat customers cite annual maintenance reliability and same-day emergency response, even during peak Phoenix heat.

Praised for
  • fast response times
  • knowledgeable technicians
  • honest diagnosis and no upsell
  • clear communication and transparency
  • family-run, values customer relationships
punctualfair-pricingskilled-techniciansresponsivehonest-diagnosisfast-responsewarranty-honoredclean-workfriendly-staffquality-installation
Best for: Homeowners who value transparency and want to avoid upsells; families needing reliable annual maintenance.

What stands out?

  • Same-day emergency response during extreme heat
  • 10-year warranty on installed systems; warranty claims honored quickly
  • Owner and staff explain problems and findings in detail with photos
  • No upsell pressure; honest assessment of what actually needs repair

Worth knowing

  • Jorge: technician noted for personable approach and detailed findings; provides photos and explanations
  • Jon: owner/technician who leads annual check-ups and explains system status thoroughly
  • Amanda: handles scheduling and coordination
  • 10-year warranty on installed systems; honored when components fail (e.g., $1200 fan replacement covered)
  • Loan of portable AC units offered during peak heat when system replacement required

What reviews say by service

AC Repair & Installation
Fast installation, professional crew, no pressure to over-specify; customers report quality workmanship and satisfaction with long-term performance.
Heating & Furnace Services
Limited mentions, but customers report thorough system checks and honest assessment of what needs repair.
Maintenance Plans & Tune-Ups
Annual maintenance calls handled by owner Jon; customers praise reliability, scheduling ease, and thorough explanations of findings each year.
Indoor Air Quality
Not explicitly mentioned in reviews; no grounded evidence.

How it compares

  • Rated 5 against a 4.69 average across the 457 ac repair & installation businesses listed here.
  • Has more Google reviews than 68% of the businesses in this directory.

How the score was calculated

Ranking Method
Star rating 95
Review volume 85
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
90
4
0
3
0
2
0
1
1

Frequently asked questions

How quickly can you get someone out for an emergency repair?
Yes. A customer whose AC quit on Saturday morning had a technician arrive within a couple of hours. Emergency response during peak Phoenix heat has been consistent.
What warranty comes with a new AC system installation?
10 years on installed systems. The company has honored warranty claims (e.g., replacing a failed fan component at no charge five years after installation).
Will you try to sell me extras I don't need?
No. Reviewers specifically praised the owner and team for honest assessment of problems, no pressure to upsell, and listening to customer needs rather than pushing unnecessary upgrades.
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Last updated 2026-09-04