Business data from Google Business Profile, checked 2026-09-04. Facts from the business's own website were fetched 2026-08-04.
Hayes & Sons arrives fast and stays focused: most calls get a same-day or next-day appointment, and technicians like William, Brandon, and David explain every repair plainly before executing it. They handle water heater swaps, drain clogs, gas line fixes, and new fixtures with equal skill, keep work areas clean, and follow up after the job. A skilled nursing facility manager and long-term residential customers trust them for both emergency response and routine maintenance.
Occasional mid-job discoveries-like missing equipment or needed safety upgrades (water hammer arrestors on dishwasher installs)-can add cost, but the team explains the reason and gets approval first. Pricing sits at market rate for the Phoenix area; the real edge is responsiveness and honest advice rather than upselling. Technicians named consistently across reviews include William (licensed master plumber), Brandon, and David.
All six reviews are five-star. Customers praise Francisco for transparent pricing, refusing to upsell, and beating competitor quotes by thousands of dollars. They return repeatedly because he fixes problems other contractors created and answers calls quickly.
Robert and his team consistently show up fast, diagnose problems honestly without pushing unnecessary replacements, and charge fair rates. Reviewers praise them for going the extra mile-sealing ducts, cleaning coils, replacing protective pipes, wearing booties indoors, and staying late to ensure AC during part waits. The owner handles complex jobs himself and remembers quote prices from year to year. Maintenance calls, emergency repairs, new installations, and indoor air quality work all draw five-star marks. Work quality is clean and organized; the site is left spotless.
Most reviewers report on-time service and affordable work. One account of warranty denial soured a customer for years, though the bulk of feedback centers on the owner's friendliness and quick repairs.
Last updated 2026-09-04