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Gotham Air

Updated 2026-09-04 · 3,826 reviewed · 517 listed · Scored from 31 Google reviews · How we rank ›

4.5(31) 74 low data composite score See reviews on Google ✓ Google-verified
AC Repair & InstallationHeating & Furnace ServicesCommercial HVAC24/7 Emergency HVACMaintenance Plans & Tune-Ups
Gotham Air
Location
Glendale
Services
AC Repair & Installation, Heating & Furnace Services, Commercial HVAC
Reviews
31
Best for
homeowners seeking straightforward AC repair with transparent pricing and quick turnaround

Business data from Google Business Profile, checked 2026-09-04. Facts from the business's own website were fetched 2026-09-04.

What do customers say?

Strong reputation for fast, honest AC work backed by 31 reviews (87% five-star). Most praise promptness, fair pricing, and knowledgeable techs; older complaints from 2-5 years ago cite owner rudeness and alleged warranty claim padding, though recent reviews show consistent professionalism.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • prompt scheduling and arrival
  • honest pricing and diagnosis
  • knowledgeable technicians
  • same-day service and parts availability
Watch-outs
  • rude owner and staff in isolated incidents
  • misdiagnosis pressure on warranty claims
  • poor communication with home warranty programs
punctualfair-pricingskilled-technicianshonest-diagnosisfast-responseresponsivelicensed-professional
Best for: homeowners seeking straightforward AC repair with transparent pricing and quick turnaround
Think twice if: service quality varies; oldest reviews (2-5 years old) report owner rudeness and disputed warranty claim practices

What stands out?

  • same-day diagnosis and repair when parts on hand
  • honest second opinions against competitor upsells
  • veteran-owned business
  • responsive scheduling and arrival

Worth knowing

  • Technicians Garrett and James praised for professionalism and efficiency
  • Mini-split and ductless system installation offered
  • Replacement parts stocked in trucks for same-day repair
  • Claimed 20+ years in operation
  • ROC Licensed #314202
  • BBB Accredited
  • Veteran-owned
  • Tony noted for communication and trade knowledge

What reviews say by service

AC Repair & Installation
Fast diagnosis and same-day repair when stock allows; praised for honest alternatives to competitor upsells
Heating & Furnace Services
Heat pump repair offered; limited review detail on furnace-specific work
Commercial HVAC
Commercial HVAC repair and installation claimed on website; one review mentions regular maintenance at a Y facility
24/7 Emergency HVAC
Same-day service and responsive scheduling noted; no explicit after-hours/emergency-only reviews
Maintenance Plans & Tune-Ups
Maintenance agreements offered; one reviewer mentions routine AC maintenance visits

How it compares

  • Rated 4.5 against a 4.69 average across the 457 ac repair & installation businesses listed here.
  • Has more Google reviews than 52% of the businesses in this directory.

How the score was calculated

Ranking Method
Star rating 72
Review volume 65
Review recency 100
Review sentiment 57
Profile completeness 100
Verification 30

Rating breakdown

5
27
4
0
3
0
2
0
1
4

Frequently asked questions

How quickly can they get out for a repair?
Reviewers report same-day service and prompt scheduling. One review from 4 years ago noted the company got replacement parts in one day and returned the next.
Do they offer a second opinion on expensive repairs?
Yes. A recent reviewer was referred to Gotham specifically for a second opinion after a major company quoted an expensive unit; Gotham's assessment proved honest and more affordable.
Are they licensed and accredited?
Yes. Their website states they hold ROC License #314202 and BBB accreditation.
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Last updated 2026-09-04