Phoenix, Arizona Hvac Contractor Guide
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Emergency Air Heating, Cooling and Plumbing

Updated 2026-08-04 · 3,430 reviewed · 448 listed · Scored from 7,028 Google reviews · How we rank ›

4.8(7028) 88 composite score See reviews on Google ✓ Google-verified Publishes prices
Heating & Furnace Services24/7 Emergency HVACMaintenance Plans & Tune-UpsAC Repair & InstallationDuct Cleaning & Repair
Emergency Air Heating, Cooling and Plumbing
Services
Heating & Furnace Services, 24/7 Emergency HVAC, Maintenance Plans & Tune-Ups
Reviews
7028

What recent reviews say

Reviewers describe rapid emergency dispatch and technicians who diagnose problems clearly and execute repairs with skill. Multiple customers named James, David, Broc, Austin, and others for arriving quickly during heat crises, explaining work in detail, and sometimes catching warranty coverage customers missed. One complaint involved a single-unit installation charge of $18,449 on a deceased mother's account, contrasted with the reviewer's two-unit replacement at comparable cost, with no response to their escalation inquiry.

Emergency Air serves Phoenix and the metro area across AC, heating, plumbing, and heat pump work. They list AC tune-ups and deep cleaning at $39, hold multiple state licenses and a BBB A+ rating, and claim over two decades in business. Most recent reviews emphasize speed in extreme heat, technician knowledge, and willingness to show photos and videos of repairs to customers at work.

Praised for
  • fast response to emergencies
  • knowledgeable technicians
  • honest diagnosis and explanation
  • named staff professionalism
  • strong communication
Watch-outs
  • pricing concerns on major jobs
  • unresponsive to escalation
punctualskilled-techniciansresponsivehonest-diagnosisfast-responsefriendly-stafflicensed-professionaloverpriced
Best for: homeowners facing air conditioning failures in extreme heat who value fast dispatch and detailed explanations
Think twice if: pricing on major installations may be steep; one complaint about $18,449 charge went unaddressed by the business

Strengths

  • same-day or rapid emergency response
  • transparent communication and video documentation
  • named technicians praised for skill and professionalism
  • catch missed warranty coverage

Worth knowing

  • Technicians named James, David, Broc, Austin, Isaac, Dexter, Armando, Gerald, Bryan, Leo, and Matthew praised for speed and skill
  • AC Tune-Up and Deep Clean listed at $39 on their website
  • Holds three Arizona ROC licenses (347932, 329654, 365945)
  • BBB A+ rating and Carrier Dealer certification claimed
  • Technicians send videos of repairs to customers
  • James fixed a failed capacitor during 112-degree heat emergency and restored cooling within minutes
  • Broc identified future repair needs and showed photos rather than hard-sell approach
  • David repaired damage from prior warranty company work

What reviews say by service

AC Repair & Installation
Technicians arrive quickly, diagnose capacitor and condenser failures, and fix units with skill; one $18,449 installation charge on record without context
24/7 Emergency HVAC
Called for same-day or two-hour response during heat emergencies; customers report Austin and James arriving when other companies delayed days
Heating & Furnace Services
Limited review detail; one customer mentioned heating-related work but focused on other services
Maintenance Plans & Tune-Ups
Tune-up and deep clean service listed at $39; no detailed reviews of maintenance plans
Duct Cleaning & Repair
No explicit mention in reviews

How it compares

  • Rated 4.8 against a 4.79 average across the 262 heating & furnace services businesses listed here.
  • Has more Google reviews than 99% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 87
Review volume 100
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
6582
4
193
3
46
2
30
1
177

Common questions

How fast can Emergency Air arrive for an AC emergency?
Recent reviews report arrival within two to three hours during extreme heat; one customer's AC was restored within minutes of a technician identifying a failed capacitor.
Do technicians explain what they find and repair?
Yes. Multiple customers report technicians showing video or photos of repairs, walking through the issue and options, and identifying warranty coverage customers didn't know they had.
What is the cost of an AC tune-up and deep clean?
Their website lists $39 for AC Tune-Up and Deep Clean.
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Strong on friendliness and speed when things go well, but the company stumbles hard when emergency repairs hit delays or require care with diagnosis. Stephanie excels in scheduling; technicians like Charles and Rudy deliver solid work. But warranty jobs show a pattern: missed inspections, parts delays without clear updates, and at least two cases where diagnosis went wrong enough that customers switched to competitors and got faster fixes. The gap matters most in Phoenix summer heat, where a week-long wait or a botched thermostat call becomes a health issue. Staff turnaround and install quality are real strengths. Warranty coordination and complex diagnostics need tighter oversight.

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Last updated 2026-08-04