- Can I get a same-day appointment?
- Yes. Multiple customers report same-day or next-morning service after calling. Stephen handles calls personally and schedules expedited appointments regularly.
- Will they try to sell me a new system I don't need?
- No. Customers consistently report Stephen diagnoses the actual problem and suggests repairs first. He educates about new systems if mentioned but does not push.
- How much cheaper are they than other companies?
- Price varies by job, but customers report getting 30-40% undercuts on larger replacements. Small repairs like capacitors are quoted around $200-300 for parts and labor combined.