Business data from Google Business Profile, checked 2026-09-04. Facts from the business's own website were fetched 2026-09-04.
Most customers praise fast response times during heat emergencies and technicians who diagnose problems clearly and finish work the same day. Frank and Rey earn repeated mentions for professionalism and patience. However, a small group report multiple service calls for the same issue, being ignored on callbacks, and installation mistakes that required warranty reassignment.
Felix diagnoses problems other technicians miss and explains repairs in detail, earning consistent praise for competence and honesty. A one-star appointment cancellation (with a late-night reschedule and no apology) stands apart in a 28-review set where nearly all others highlight professionalism, speed, and willingness to find and fix underlying issues rather than upsell.
Max and his team deliver honest repairs at fair prices and respond quickly when customers need help, but responsiveness drops sharply after the service call. Communication gaps have left some customers unable to reach the business for follow-up work.
Nearly all reviewers praise Ducts for honest pricing, skilled technicians who show up on time, and willingness to go beyond the scope. One complaint stands alone in a 19-review set heavily weighted toward five-star ratings.
Last updated 2026-09-04