Phoenix, Arizona Hvac Contractor Guide
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All American Heating & Cooling LLC

Updated 2026-09-04 · 3,826 reviewed · 517 listed · Scored from 181 Google reviews · How we rank ›

3.9(181) 60 composite score See reviews on Google ✓ Google-verified
24/7 Emergency HVACAC Repair & InstallationHeating & Furnace Services
All American Heating & Cooling LLC
Services
24/7 Emergency HVAC, AC Repair & Installation, Heating & Furnace Services
Reviews
181
Ranking
#143 in 24/7 Emergency HVAC
Best for
Homeowners needing urgent weekend or after-hours AC repairs who can reach the company directly.

Business data from Google Business Profile, checked 2026-09-04.

What do customers say?

When All American shows up and works, customers praise their speed and technical skill. But a large cluster of recent reviews documents appointment no-shows, unreturned calls and texts despite advertising fast response, and delayed follow-up on diagnostics, particularly through home warranty channels. Experience varies sharply: some get same-day emergency repairs; others wait weeks for diagnosis calls that never come.

Praised for
  • fast response on emergency calls
  • knowledgeable and honest technicians
  • repairs completed on the spot
  • shows up early
Watch-outs
  • chronic no-shows for appointments
  • poor phone and text communication
  • slow follow-up on promised callbacks
  • upsell pressure with questionable diagnoses
  • long waits between appointments
fast-responseskilled-technicianshonest-diagnosisno-showpoor-communicationlong-wait-timeupsell-pressure
Best for: Homeowners needing urgent weekend or after-hours AC repairs who can reach the company directly.
Think twice if: Think twice if booking through a home warranty claim. Many customers report multiple no-shows, unreturned calls, and weeks of back-and-forth via warranty companies.

What stands out?

  • Quick turnaround on emergency calls
  • Technicians arrive early and complete repairs fast
  • Knowledgeable troubleshooting

Worth knowing

  • Technician Kyle praised for punctuality and quality work
  • AI-based phone system (Sarah) fielding initial calls but not routing to staff callbacks
  • Recent pattern: appointments scheduled with 4-hour windows but missed entirely
  • Upsell attempts: $375 for condenser coil cleaning claimed as urgent but customer resolved with $15 can
  • $400 'modification charges' disputed and later removed by company

What reviews say by service

AC Repair & Installation
Fast repairs when technicians show; pattern of missed appointments and poor warranty-channel communication.
24/7 Emergency HVAC
Some same-day emergency responses praised; others waited days with no communication from company despite warranty company intervention.

How it compares

  • Rated 3.9 against a 4.69 average across the 457 ac repair & installation businesses listed here.
  • Has more Google reviews than 77% of the businesses in this directory.

How the score was calculated

Ranking Method
Star rating 33
Review volume 98
Review recency 100
Review sentiment 45
Profile completeness 50
Verification 0

Rating breakdown

5
129
4
1
3
1
2
3
1
47

Frequently asked questions

Do they answer the phone?
Calls are routed to an AI agent (Sarah). Staff callbacks are unreliable. Many customers report waiting hours or days for return calls and texts.
Will they show up on a weekend?
Some emergency customers praise weekend same-day service. However, warranty-booked weekend appointments are not reliable based on recent reviews.
What if I book through my home warranty?
Multiple recent reviews document no-shows and poor communication when routed through home warranty companies, sometimes requiring the warranty company to re-assign the work.
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Last updated 2026-09-04