Do your technicians try to upsell me?

No. A&M states technicians are not paid commission, so they have no incentive to recommend unnecessary work. Reviewers confirm this approach and contrast it with competitors' high-pressure tactics.

Will I get the same technician each time?

Typically yes. Multiple reviewers mention working with the same skilled technicians (Brad, Easton, Mark) over years, building trust and familiarity with their home's system.

How quickly can you respond if my AC breaks in summer?

A&M aims for same-day or 4-hour response windows. One reviewer in crisis was prioritized within hours; another noted the company fits urgent calls into the schedule promptly. Amy coordinates scheduling directly.

A & M Mechanical LLC

Updated 2026-09-04 · 3,826 reviewed · 517 listed · Scored from 143 Google reviews · How we rank ›

5.0(143) 89 composite score See reviews on Google ✓ Google-verified

AC Repair & InstallationDuct Cleaning & RepairCommercial HVACIndoor Air QualityHeating & Furnace ServicesMaintenance Plans & Tune-Ups

Services: AC Repair & Installation, Duct Cleaning & Repair, Commercial HVAC
Reviews: 143
Best for: Homeowners seeking honest diagnosis, fair pricing, and long-term reliability without upsell pressure.

Business data from Google Business Profile, checked 2026-09-04.

What do customers say?

Mark and Amy's small operation has earned near-universal loyalty by answering the phone fast, showing up when promised, and refusing the upsell. Technicians Brad, Easton, and Mark routinely explain what they find, prioritize customers in crisis, and stay with the company for years, building relationships that competitors struggle to match.

Reviewers consistently note that A&M diagnoses honestly (turning away unnecessary work), installs with precision, handles maintenance without pressure tactics, and even adds small touches like rodent mesh at no charge. Twenty-year customers and recent arrivals alike credit Amy's availability and Mark's on-site oversight as the backbone of their reputation.

Praised for

trusted, honest staff
fair, transparent pricing
responsive owner and team
thorough diagnostics and explanation
reliable long-term service

punctualfair-pricingskilled-techniciansresponsivehonest-diagnosisclean-workfriendly-stafflicensed-professionalquality-installation

Best for: Homeowners seeking honest diagnosis, fair pricing, and long-term reliability without upsell pressure.

What stands out?

Owner-led, on-site inspection and supervision
technicians not on commission; no upsell pressure
same skilled staff year after year
Amy answers the phone directly

Worth knowing

Named technicians: Brad, Easton, Mark
owner Amy typically answers phone
technicians not paid on commission
customers report same technicians returning for years
extras offered without charge (e.g., rodent mesh installation)
owner texts after service to confirm satisfaction
customers report 10- to 18-plus year relationships with the company

What reviews say by service

AC Repair & Installation: Fast response, professional install, transparent quotes; customers report switching from larger competitors for better pricing and no pressure.
Maintenance Plans & Tune-Ups: Technicians provide maintenance without commission incentive; owners point out faulty competitors' recommendations; A&M flagged only necessary follow-ups.
Heating & Furnace Services: Limited specific praise in reviews; mentioned as part of general service reliability.
Duct Cleaning & Repair: Limited specific evidence in reviews provided.
Commercial HVAC: Limited specific evidence in reviews provided.
Indoor Air Quality: Limited specific evidence in reviews provided.

How it compares

Rated 5 against a 4.69 average across the 457 ac repair & installation businesses listed here.
Has more Google reviews than 74% of the businesses in this directory.

How the score was calculated

Ranking Method

Star rating 97

Review volume 94

Review recency 100

Review sentiment 81

Profile completeness 75

Verification 30

Rating breakdown

141

Frequently asked questions

Do your technicians try to upsell me?: No. A&M states technicians are not paid commission, so they have no incentive to recommend unnecessary work. Reviewers confirm this approach and contrast it with competitors' high-pressure tactics.
Will I get the same technician each time?: Typically yes. Multiple reviewers mention working with the same skilled technicians (Brad, Easton, Mark) over years, building trust and familiarity with their home's system.
How quickly can you respond if my AC breaks in summer?: A&M aims for same-day or 4-hour response windows. One reviewer in crisis was prioritized within hours; another noted the company fits urgent calls into the schedule promptly. Amy coordinates scheduling directly.

Request a quote

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A & M Mechanical LLC

What do customers say?

What stands out?

Worth knowing

What reviews say by service

How it compares

How the score was calculated

Rating breakdown

Frequently asked questions

Similar hvac contractors nearby

All Flow Mechanical

Arizona Sunshine Heating and Cooling

Xpress Air

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